Very good 7.7
Based on 5304 reviews

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About Evergreen Laurel Hotel


This hotel is ideally situated away from the congestion of the city, yet just a few minutes from the thriving business district and within walking distance from various sights, local shops, and restaurants. Business becomes effortless here, and pleasure and leisure are pure delight. Evergreen Laurel Hotel comes complete with its most important resource, the people who give you the unique Laurel touch with thoughtful, unobtrusive service. If there's something you need, chances are it's already been taken care of, because complete, attentive service is always the first priority at any Laurel Hotel. Guestrooms are elegantly furnished to match the high standards business travelers have come to expect from this brand of hotel. Beautifully crafted furniture, a full array of conveniences designed to maximize comfort, plus a marble-tiled bathroom with state-of-the-art electrical accessories raise hotel living to new heights.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Taxi service
  • Car park
  • Airport transfer

Things to do, ways to relax

  • Hot tub
  • Fitness center
  • Sauna
  • Swimming pool [outdoor]
  • Spa
  • Massage(s)
  • Tennis court(s)
  • Tours
  • Steamroom

Dining, drinking, and snacking

  • Room service [24-hour]
  • Room service
  • Restaurant(s)
  • Coffee shop
  • Poolside bar
  • Bar
  • Restaurant [halal]

Access, services, and conveniences

  • Gift/souvenir shop
  • 24-hour security
  • Wheelchair accessible
  • 24-hour front desk
  • Facilities for disabled guests
  • Luggage storage
  • Newspapers
  • Laundry service
  • Dry cleaning
  • Concierge
  • Elevator
  • Pets allowed
  • Safety deposit boxes
  • Currency exchange
  • Salon
  • Shop(s)
  • Smoking area

For the kids

  • Babysitting service
  • Kids club
  • Swimming pool [kids]

Languages spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • Malay
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Effective from June 1, 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4 and 5-star hotels, and MYR 2 per room per night for 0 to 3-star hotels. The star rating will be in accordance to the rating from Local Council and should the rating differ from the website, the local council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Must use an extra bed
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 70.00 MYR
Breakfast Charge (when not included in room rate): 29.15 MYR
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 5. Km
Distance to Airport: 22. Km
Internet Usage Fee: 0 MYR
Non-Smoking Rooms / Floors: YES
Number of Bars: 1
Number of Floors: 18
Number of Restaurants: 2
Number of Rooms : 368
Parking Fee (per day): 0 MYR
Reception Open Until: 12:00 AM
Room Voltage: 220
Time to Airport (Minutes): 30
Year Hotel Built: 1997
Year Hotel Last Renovated: 2007
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Recent customer comments

Filter by traveler type
Very good

  • Cleanliness 7.9
  • Facilities 7.5
  • Location 8.3
  • Room Comfort/Standard 7.8
  • Service 7.7
  • Value for money 7.7
  • Food/Dining 7.0

Chitra K. from Thailand
Stayed one night in March 2016
Family holiday
Not our first time here.and the continue to impress us.the staff were nice.some of them even remember us being here the previous year.over all impressive and reasonable price
Reviewed August 24, 2016

Atiyyah A. from Malaysia
Business travelers
Stayed one night in August 2016
The entrance for this hotel is not easily be seen from the main road because of the big tree standing beside the road entrance obstructs the entrance. The visitors need to make a new round if missing the hotel entrance since the main road is one way.
Reviewed August 24, 2016

Yau S. from Malaysia
Stayed one night in August 2016
Nice stay
Check-In formalities very lengthy. Took a bit of time. Other than that the facilities available are satisfying considering a 5 star rated hotel. TV channels are too few to choose which could be improved.
Reviewed August 22, 2016

winn C. from Malaysia
Stayed one night in August 2016
Cant feel the cold from the air conditioning ...
Reviewed August 22, 2016

HJ Z. from Malaysia
Business travelers
Stayed one night in August 2016
Good hotel with fair breakfast menu
The hotel is good but for the breakfast menu 3 star hotel provide better.
Reviewed August 22, 2016

HJ Z. from Malaysia
Business travelers
Stayed one night in August 2016
Hotel is good but breakfast menu limited like 3 star hotel
Breakfast menu are limited
Reviewed August 20, 2016

Amy S. from Malaysia
Stayed one night in August 2016
Refurbishment Required
It's time to change the floor carpet and the smelly moldy shower curtain!
Reviewed August 18, 2016

Chong E. from Malaysia
Families with young children
Stayed one night in July 2016
Nice sea view
We love the sea view so much and location is near to the shopping centre and food stalls,about 20 mins walk
Reviewed August 17, 2016

Moon Y. from Malaysia
Families with older children
Stayed one night in August 2016
Poor Staff Efficiency n Professionalism
Doesn't deserve 5 stars rating especially for housekeeping n check in counter staff. Only deserve 2 stars for housekeeping n 3 1/2 stars for facilities. Arrived at 4pm the extra bed wasn't ready. Went out n returned at 10pm the extra bed not ready n has to be remined twice n shouted at b4 it was done. Won't recommend to friends bcos this trip was by foreign good friends. This was a embarrassment especially for 5 stars rating facilities.
Reviewed August 16, 2016

Edmund T. from Malaysia
Stayed one night in August 2016
Reviewed August 15, 2016


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