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Evergreen Laurel Hotel

53 Persiaran Gurney,, Gurney Drive, Penang, Malaysia 10250

Recent customer reviews

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Very good

7.7

based on
5050 reviews

4373 reviews in English

Value for Money
7.7
Location
8.3
Staff Performance
7.7
Hotel Condition/Cleanliness
7.9
Room Comfort/Standard
7.8
Food/Dining
7.0
All reviews (5050)
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Felix W. Families with older children Indonesia, August 3, 2014
comfortable stay

clean near mall and value of money
9.3
it was clean and it is near gourney plaza mall (just 10 minutes walk from the hotel). and it is value of money because it was cheap for 5 star hotel. the staff are nice. the room are comfortable
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Atiqah A. Business travelers Malaysia, August 2, 2014
Not recommended

Location, swimming pool and foods
5.3
Bad attitude by the receptionist who did not know how to greet customer. The worse part is, the toilet has no bidet. It is obviously not proper for who needs bidet in toilet and for wudhu'. Not recommended and not gonna come again for my next visit.
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Mohd N. Families with older children Malaysia, August 2, 2014
comfortable and convenient

good location, nice room, good view
9.7
very good.
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Musa Z. Families with young children Malaysia, August 2, 2014
Splendid Evergreen

CLean room , ample parking and modern
8.7
Our stay was good despite for 1 night only . The room was clean but we got to remind Housekeeping for the extra bed and towel because it was too long to be delivered . Bed was very comfortable and clean . View was good too .
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Jazry Z. Families with young children Malaysia, August 2, 2014
Comfortable room

Comfortable room and ample parking lots
6.7
- Nice view - Comfortable room - Good location
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Bee K. Couples Australia, August 1, 2014
Good customer service

clean spacious room with good customer service
6.7
All requests were granted and feedback was well-taken.
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Linda K. Families with young children Indonesia, August 1, 2014
Fantastic Hotel

Clean, Friendly Staff, Wonderfull Lanscape view
10
Good hotel for holiday
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Zi J. Couples Malaysia, August 1, 2014
Good Choice

Comfortable, Clean and Nice Location
7.7
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Ai L. Solo travelers Malaysia, August 1, 2014
one of the older hotels

Fast check-in, room with a great view, many eating places near the hotel
7.7
Stay was comfortable. Liked the sea-view. Room was of a good sized though needed to top-up for Premier King when they ran out of King-sized bed. It should've been a free-upgrade especially when airconditioning had some issues on that day. Within walking distance to food places near the hotel. Great for morning jog/walk. Staff was accommodating for late check-outs.
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Mohammad T. Families with young children Malaysia, August 1, 2014
Pleasant stay, clean, good location

Pleasant room, good facilities clean, good location
7.7
Had a good time, room was clean.. But the room housekeeping was slow or i guessed were understaff. The housekeeper came at the most unappropriate time (around 5pm) to perform their housekeeping work when people are resting inside their room. When they start doing their work, i have to tell them what to do/to replace..??! The hotel need to do a better job at training their housekeepers..
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