arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Very good 7.7
Based on 5277 reviews

Recent customer comments

Filter by traveler type
Very good

based on 5277 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 7.4
  • Location 8.3
  • Room Comfort/Standard 7.8
  • Service 7.7
  • Value for Money 7.7
  • Food/Dining 7.0

chan L.
December 10, 2014
spacious n comfortable room,a lot of foods along g
Good service n helpful reception
Will stay at this hotel again

Chau L.
December 09, 2014
Happy stay with Evergreen Laurel Hotel
Clean, good location and fast WIFI

Pei S.
December 09, 2014
excellent location and service
Location, Service and Car Park
First of all, the property located at a excellent location (Gurney) and the stunning seaview. There are many food courts right beside it. The receptionist service is good. They try their best to fullfill my needs and request. Appreciate it! Although the hotel is quite "classic" but it deserve the five stars.

Weng C.
December 09, 2014
an old favourite
location, location, value
Evergreen is a hotel that has managed to maintain its level of service over the years in spite of newer kids on the block.

hanjin Z.
December 09, 2014
Good location, clean and spacious
location, clean and spacious
we have 5 adults, 1 toddler and 1 infant,and spread to 2 twin beds room with one extra bed. before the check in, im quite scare my kids noise will disturb other customers. lucky the sound proof system of the room not bad, at least i wont be able to hear from the next door. with extra bed, the room still have lots of space. there are a few hawker centre around the area and one seafood restaurant with fresh seafood and reasonable price. also, it is about 15 mins walk to Gurney Paragon Mall and Gurney Plaza. around the corner, there is also a famous dou sha bing shop,it is tian yuan.

Dean P.
New Zealand
December 07, 2014
location staff lobby
Very nice

Ting T.
December 07, 2014
Comfy room but inconvenience location
Room Size, View and Ambience
1st time visiting Penang with my teenage daughter. Hotel staff was pleasant and helpful, especially the door man. Booked a Deluxe Sea Facing room. Room was spacious w nice sea view. Hotel Ambience was nice. There was a variety of eateries nearby but Hotel was not near to public bus stop, at least 10mins walk to Gurney Plaza, Gurney Hawker Centre and the Hip-On-Hop-Off bus stops. Not suitable for travellers who is not incline to walk far.

Donovan T.
December 06, 2014
Short getaway for wedding
Location, big rooms, location
it was pleasant.

December 05, 2014
Strategically located
Location, facilities and value for money
So far so good, the staff a bit unfriendly

Imbert T.
December 04, 2014
5 star hotel for a 3 star price
The room, The location, The staff
Pleasantly surprised. The superior room was spacious and even the city facing view from 17th floor was good. The location along gurney drive is excellent for shopping (St Jo's) and all the local flair along the road. If rain, plenty of cabs to take back for RM10 per trip. The hotel staff were very nice, had extra coupon for in hour spa (room service) and the concierge and drivers were also very friendly. The morning breakfast buffet was understaffed as we had to get our own coffee (have not done this for a long while, usually there were roving waitress to serve us, but guess the brewed coffee takes time and that was good and worth the wait...)