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Recent customer comments

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Very good

based on 5206 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 7.4
  • Location 8.3
  • Room Comfort/Standard 7.8
  • Staff Performance 7.7
  • Value for Money 7.7
  • Food/Dining 7.0

7.7 ailing K.
October 08, 2014
Great location
Food,room and facilities
Amazing stayed at evergreen hotel..walking distance to paragon mall and gurney mall..a lot delicious food surrounding hotel

7.7 hui S.
October 07, 2014
Good location
Good, reasonable no fuss rooms and good location

10 chai H.
October 06, 2014

8.7 gunasundari R.
October 09, 2014
breakfast,staff and room

4.3 Sook H.
October 13, 2014
Poor Service Attitude
Second visit to Penang and highly recommended this hotel to my frens who are going tgt. In the end, it was a huge disppointment!! check in was slow and messed up! Poor service attitude from Housekeeping and Reception!! Will not go back to this hotel again!! Utterly disappointed!!

8.7 Winnie W.
January 03, 2015
Good & Reliable
Friendly Staff, Good Location, Fantastic Seaview
I stayed for a total of 4 nights in mid Oct 2014. It's my second time staying at this hotel and like before, I really enjoyed my recent stay. My family loved the gym and health spa (which operated till 10 pm). The hot and cold jacuzzi are great for relaxing after walking and sight-seeing. The room was spacious and clean and the beds were comfortable. Wifi connection was stable and speedy. The view was spectacular and it's very relaxing just looking out. I feel it is good value although it may be some distance away from the Gurney Plaza, but we had no problem as the taxi fare is only about 10 to 12 RM per trip to Gurney Plaza (download and use the MyTeksi App). It's also a nice walk/stroll along the pavement for those who wants the breeze and exercise. There are various eateries (of different sorts) nearby, so you will certainly not go hungry there! The hotel itself has a few dining options too.

8 Hon S.
Hong Kong
October 04, 2014
Good breakfast, lunch and dinner buffets
Good breakfast, lunch and dinner buffets.
Comfort, good and enjoyable

October 03, 2014
3N4D Stay
Location, Quality Room, Staff

8 WeeYing T.
October 01, 2014
Great hotel
Friendly helpful staff, complimentary bar
Great! Tho the hotel design might be somewhat dated but is a comfy place to stay. The hotel staff are very friendly and helpful. I was given a surprised with their complimentary birthday cake.

8 heng M.
May 04, 2015
Good Location
Location, Comfort and cleanliness
nice to stay