arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Very good 7.7
Based on 5245 reviews

Recent customer comments

Filter by traveler type
Very good



based on 5245 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 7.4
  • Location 8.3
  • Room Comfort/Standard 7.8
  • Staff Performance 7.7
  • Value for Money 7.7
  • Food/Dining 7.0

7.7 HUEY L.
Malaysia
November 23, 2014
Good and nice hotel
Sea view, good location and nice
Nice hotel, only the room is quite old and need maintaining is needed

9.7 Vivien L.
Malaysia
November 23, 2014
A comfortable stay
Good location, room comfort & value for money
Feel comfortable & everything's meet expectation.

5 Gene L.
Australia
November 23, 2014
Stay at Penang
Close to hawker food courts, easy transport and good ocean view
Nothing out of the ordinary but the hotel needs to have an uplift soon

7.7 Tong S.
Singapore
November 23, 2014
Our stay at Evergreen Laurel
Good hospitality, peaceful stay and near shopping and food ctr
we were there from 18 to 21 nov 2014. the stay were great except for the following: 1. the air in the room is abit dusty as you can see a layer of dust accumunated on the handphone screen very often 2. bath towels are not provided when they clean up the room and according to housekeeping, the towels are only issued after 7.30pm daily. even on the day we checked in, only temporary bath towels (green color) are issued to us upon our request.

8 Seck L.
Malaysia
November 22, 2014
Penang, Pearl of the Orient 2014
Location, Pleasant Staff, Complimentary Fruits & Drinks
Very good location with good ambience.

8 Wong L.
Malaysia
November 22, 2014
an affordable 5 star hotel
1) centrally located. 2) clean & spacious room. 3) friendly staff (can be improved again).
Superb! The room is clean & spacious. Toilet is clean. The staffs are quite friendly esp the Mr-room-cleaner. We have been to this hotel a few years back & decided to come back. Evergreen still impress & has not failed us yet. The only things we dislike, the bathtub is leaking thus causing the bathroom floor a bit wet. Half an hour before our check out time, the hotel staff send us a notice /reminder (thru the bottom of the room door) to move/check out at 12pm. We don't like this kind of notice/reminder.

7.7 Gun W.
Malaysia
November 21, 2014
Friendly Staff
Friendly Staff, Clean & comfort Room, Good Location
nice stay, staff are super friendly even though it is on super peak season ( international marathon day), they still manage to help us check in 1 room on time and very nice manner to keep us happily waiting for second room check in.:)

8 Gun W.
Malaysia
November 21, 2014
Clean & Strategics
good location
Friendly Staff, well trained , good location, surrounding with shopping malls and facing sea!

6.3 KIM C.
Malaysia
November 21, 2014
Location of hotel
Easy access to Gurney drive, staff are helpful and polite.
Good location, but a little pricy vs hotel in George Town.

8.7 Hoo R.
Malaysia
November 20, 2014
OK
Location, services available, bathrrom
Parking issue, check in issue