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Very good 7.7
Based on 5248 reviews

Recent customer comments

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Very good

based on 5248 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 7.4
  • Location 8.3
  • Room Comfort/Standard 7.8
  • Staff Performance 7.7
  • Value for Money 7.7
  • Food/Dining 7.0

8 Joanne S.
October 14, 2014
Great location, nice view
Room is big and comfortable, near to local eateries and also shopping centre, Breakfast spread is good.
Nice and comfortable. Very good location. Value for money. Will go back again.

8.7 Weichun N.
October 14, 2014
Fair price, not so good breakfast buffet
Price, convenience, staff performance
The hotel is good, considering its price. I can only complain one thing: its breakfast buffet. I understand that there are not many people eating breakfast in the hotel, but this is not an excuse to provide food not taken yesterday. Some ot the foods, like cut fruit, were dried and not so fresh. This is really not right for a five-star hotel.

7.7 Eugene Y.
October 13, 2014
Comfortable and Well located
Comfortable, well located, parking
Enjoyed my stay here, the facilities were clean and comfortable. The location of the hotel is also quite good as it is along Gurney where there is a lot of food and a mall located nearby. The hotel also has ample parking for hotel occupants.

4.3 Sook H.
October 13, 2014
Poor Service Attitude
Second visit to Penang and highly recommended this hotel to my frens who are going tgt. In the end, it was a huge disppointment!! check in was slow and messed up! Poor service attitude from Housekeeping and Reception!! Will not go back to this hotel again!! Utterly disappointed!!

8.7 Ryan K.
October 12, 2014
old but comfortable hotel
friendly staff, spacious room and comfortable stay
although the room looks kind of old, but it was quite comfortable. breakfast variety was ample. mostly importantly, the hotel staff are friendly and helpful.

8 Zurairi R.
October 11, 2014
Good services!
Food, room, location

10 Susanny L.
October 11, 2014
Good Stay
Great Hotel

9.3 Ong C.
October 11, 2014
room,environment, location

6 Chua P.
October 10, 2014
A very good hotel. Everythings is ok
Location, location & Location

7.7 Vee C.
October 10, 2014
good hotel
nice view, close to restaurants, convenient location