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Evergreen Laurel Hotel

53 Persiaran Gurney,, Gurney Drive, Penang, Malaysia 10250

Recent customer reviews

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Very good

7.7

based on 5184 reviews

4496 reviews in English

Value for Money
7.7
Location
8.3
Staff Performance
7.7
Hotel Condition/Cleanliness
7.9
Room Comfort/Standard
7.8
Food/Dining
7.0
All reviews (5184)
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Aileen L. Families with older children Malaysia, July 28, 2014
Good Hotel, Not so Good Service

Locattion, Location, Location
6.3
Air Conditioning not functioning properly, rather HOT~~ not solved even after maintenance check it. Requested for Extra 2 bottle of mineral water, Customer service wants to charge us for it. (staff speaking rudely) For such a High Class Hotel, paying RM300++/ nite what is 2 bottles of water?
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Stephanie C. Families with older children Malaysia, July 28, 2014
Comfort & Value for money

clean, location wise, comfort
8.7
Good. Will come back again.
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Bee L. Families with older children Malaysia, July 28, 2014
Location is good

Location, Clean, Friendliness
8.7
We will go back again.
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Kwong Y. Families with older children Malaysia, July 28, 2014
Hotel with personal touch

personal touch, location, tennis courts
3
Checked in easily around 3pm with the receptionist welcoming us back. (They know their regular customers). We had welcoming drinks as usual and fruits. Room (city view)was perfect at top floor (18th) & corner too where we can also see the sea view. Minor issues with the slightly noisy bathroom door (rusty hinge) and a faulty power socket at window. They have renovated the tennis courts! I made a remark regarding the courts during my last visit and they have improved the courts. Oh, the fruits are not for welcoming. They supplied them everyday! 3 nice apples too!
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Mun Y. Families with older children Malaysia, July 28, 2014
Good stay

Hot/Cold Jacuzzi. Clean place. Convenient location
8.3
Good
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Tay C. Families with older children Malaysia, July 27, 2014
Value for money

Located very central to many tourism spots, hawkers stalls & great shopping centres
10
Good & enjoyable
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Ang C. Couples Malaysia, July 27, 2014
Superb and Nice Hotel

The room complimented with fruits (Apple) and the room is spacious, overall is nice.
8.7
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Hock S. Solo travelers Malaysia, July 26, 2014
nice and goood

perfect
10
yes.... is great hotel
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Corina T. Business travelers Singapore, July 26, 2014
gd choice of stay(Rain @reception gave gd service)

service .cleanliness
9
Excellent
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Alvin K. Couples Singapore, July 26, 2014
Value for Money - First Class Staff

Friendly staff, complimentary bar items, location
9
Our stay was very relaxing. The hotel is located near 2 shopping centers and gurney hawker center. You can easily get food and drinks past midnight. Hotel staff are very knowledgeable and very friendly.
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