arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Very good 7.7
Based on 5277 reviews

Recent customer comments

Filter by traveler type
Very good



based on 5277 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 7.4
  • Location 8.3
  • Room Comfort/Standard 7.8
  • Service 7.7
  • Value for Money 7.7
  • Food/Dining 7.0

bernard L.
Malaysia
April 11, 2016
Overall great experience
Superb staff customer service. Overall very good customer experience and hotel location is very good (nearby Gurney Drive, Gurney Plaza, etc).

Yow J.
Malaysia
April 11, 2016
Overall not bad lah, especially the food are delicious
Location is very ideal. However, if can improve the cleanliness of the carpet it will be better.

FEI K.
Malaysia
April 10, 2016
average
average

Wandee U.
Thailand
April 09, 2016
👍👍👍👍👍
Very good

SEOK Y.
Singapore
April 09, 2016
Pleasant 3 nights stay at Evergreen Laurel Penang
Thank you very much for a pleasant stay at Evergreen Hotel Penang. Enjoyed and appreciated the complimentary water, apples, and coffee and tea. Not to happy that we had to still pay 3 ringgit council taxes per night. Thought all taxes had been incorporated in the room price per night.

Syariza S.
Malaysia
April 08, 2016
Old room, dark atmosphere
The city view room I stayed is lower in quality compared to the sea view room I stayed in before. This room feels dark and musky. The wallpaper are peeling off at some parts of the room.

Jieyu H.
Singapore
April 08, 2016
Hotel is fine
Location wise so so

KuanKoon K.
Malaysia
April 07, 2016
Good long walk to Georgetown
It's a bit far for those who want to talk into city center to explore... but rightfully so, because you'll want to walk that distance after stuffing yourself from all the good food options that Penang is known for. Breakfast is a bit pricy at RM35 but it only excels in variety and quantity. The flavors are a bit 1-dimensional in the sterile environment. Food and beverage outlets on premises have an unfair disadvantage because the hotel is walking distance to the famous Gurney Drive eateries. The walll sockets in room 727 do not work properly and the bedlamp in room 719 has a broken cord. I was expecting moldy environments considering the equitorial humid conditions, but the pool, gym and massage facilities are well kept.

GOH H.
Malaysia
April 06, 2016
Facilities
We are satisfied with their facilities.

Wei Y.
Malaysia
April 05, 2016
Good location and clean room
Good location and clean room