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Very good 7.7
Based on 5301 reviews

Recent customer comments

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Very good

based on 5301 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 7.5
  • Location 8.3
  • Room Comfort/Standard 7.8
  • Service 7.7
  • Value for Money 7.7
  • Food/Dining 7.0

Mariah T. from Malaysia
Families with young children
Stayed one night in September 2014
Evergreen room review
value for money
ok except the curtain in the long bath is too smelly.... need to give a change
Reviewed September 25, 2014

To P. from Malaysia
Stayed one night in May 2014
Comfortable Stay
Spacious room, great view (i booked a sea view room), attentive staff
Comfortable & pleasant stay
Reviewed September 25, 2014

KIAN K. from Malaysia
Families with young children
Stayed 2 nights in September 2014
Evergreen Laurel Hotel Review
Foods, location & swimming pools
Very good
Reviewed September 25, 2014

Khoo Y. from Malaysia
Business travelers
Stayed 2 nights in September 2014
Expensive yet old already
Nothing good only the location
Think was only the location, hope the hotel can refurnish and upgrade. Thank you.
Reviewed September 24, 2014

A D. from Malaysia
Stayed one night in September 2014
Location, Foods and Dining
Very frustrating. Bought online through Agoda a Deluxe Room Seafacing with Breakfast. Generally the Deluxe room was not comfy, looked like a low class or 2-star hotel. The King-bed is very disappointing. Really really frustrating with the amount of money I spent for this room. I can get 2 rooms in another new hotel in Penang with 4-star rating. Will never stay in this Hotel in the future.
Reviewed September 24, 2014

Elycia O. from Indonesia
Stayed 2 nights in September 2014
Terrible Buffet but good location and view
Nice Seaview, Helpful staffs, Free minibar
The lunch buffet was horrible which puzzled us because penang is well known for its food culture. The housekeeping staffs neither gave or replace us with bath towels for our stay. However there were ample food choices outside of the hotel along Gurney road and ample packing space within the hotel.
Reviewed September 23, 2014

Stuart M. from United Kingdom
Stayed 7 nights in September 2014
observatios follow a stay at the Evergreen Laural
The Chnese restarurant , Location to Gurney ,friendly staff
Was slightly disappopinted at low air conditioning efficiency in my room, even after a service visit, it was not up to the standard for a European visitor. I like a 22 degree room at night. We also had to contend with annoying noisy guests in the next room who wanted to have a fun party at 1.30 am in the morning. The connecting door between the two rooms was not sound proofed.
Reviewed September 23, 2014

LAY T. from Singapore
Stayed 3 nights in September 2014
not bad
spacious room
Reviewed September 23, 2014

Mohd Z. from Malaysia
Solo travelers
Stayed one night in September 2014
Above average
Reviewed September 23, 2014

Ida R. from Indonesia
Families with older children
Stayed 4 nights in March 2014
Just nice!
Waterfront View, Walking Distance to Night Market & Malls, Comfortable hotel
It was pleasant, the room is not small, clean, good facilities, walking distance to Mall, Night Market, and many restaurants in surrounding.
Reviewed September 23, 2014