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Very good 7.7
Based on 5277 reviews

Recent customer comments

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Very good

based on 5277 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 7.4
  • Location 8.3
  • Room Comfort/Standard 7.8
  • Service 7.7
  • Value for Money 7.7
  • Food/Dining 7.0

September 10, 2014
conformable n relax
Good facility

sidney T.
September 10, 2014
very Good and Comfortable
location is Great. parking was convenient. staffs are helpful

Tsang S.
Hong Kong
September 09, 2014
Wonderful Tonight
Welcome drink, helpful staffs and fresh fruits

Toh-Ching O.
September 09, 2014
3 nights stay at the Evergeen Laurel Penang
Chinese restaurant, health facilities, polite doorman
a) reception - poor attitude, service without a smile, incorrect billing - manager putting excuses on trainee rather themselves examples - delivered Chinese neswpaper instead of requested English papers, no replacement even when reported at reception. Extra bed booked, confirmed at reception, was not delivered. When advised the following morning, receptionist response was "why you did not ring to remind" Is this hotel in the service industry or some kind of govt. office? Receptionist ability to communicate in English is poor. b) Japanese buffet night: Wide range but the quality of food is poor. The sashimi is poorly cut and not fresh. Some trays were not replenished when fully consumed.

Wilson C.
September 08, 2014
Nice and comfortable
Facility, spacious and nice staffs
It's a wonderful experience, nice staffs are very welcoming, good hospitality and spacious room.. The facility is also something to enjoy!

Allan W.
September 08, 2014
Good and fast response
Friendly, cleanliness , good service

Listiyani W.
September 08, 2014
nice and clean hotel
clean big room and good pool
Good loaction and persiaran gurney

siew F.
September 08, 2014
Pay much and room not gud
Nothing is gud

limi S.
September 08, 2014
Bad Experienced
Near Gurney Plaza
Very limited channels and bad picture quality for the room TV. Room not cool enough for you to feel comfortable. Old Hotel, Old Furniture, Really not recommended.

henry L.
September 08, 2014
Old hotel
Swimming pool, location at gurney
Old hotel, near gurney paragon,