Back to hotel info

Very good 7.7
Based on 5301 reviews

Verified traveler reviews

Filter by traveler type
Very good

based on 5301 reviews
  • Cleanliness 7.9
  • Facilities 7.5
  • Location 8.3
  • Room Comfort/Standard 7.8
  • Service 7.7
  • Value for money 7.7
  • Food/Dining 7.0

Qiaoru H.
July 13, 2014
Customer service, room, location

Goh L.
July 12, 2014
Nice and comfortable
Location, room size and free wifi
The breakfast spread is not as good as expected. For room wise, general comfy. Tv channel is little and pillow a bit smelly

Roger P.
July 12, 2014
good value for money and location
position, value for money, good facilities
very good

Vai C.
July 12, 2014
Nice & comfortable
Clean,good location and comfortable
This hotel is located in a very convenient place where food and shopping are easily accessible. The staff are friendly. Room is clean and comfortable with very fresh apples offered as complimentary. The only setback is all guests who want to park their cars at the front lobby even for a few minutes need to pay RM5. Maybe the hotel management needs to look into this inconvenience when the hotel guest friend just wanted to wait for a while.

July 11, 2014
pleasant friendly hassle-free
location cleanliness good staff
The stay at the Evergreen Laurel Hotel was generally pleasant and staff were friendly and helpful. However, on check out, they said that we had soiled/stained a bath towel and they were unable to get the stain out. They had the towel to show us. However, as it was only RM10 my husband paid it. I was a little annoyed with this because there was NOTHING in the room we had or used that could have stained anything. However if the staff do this to every customer, then they would certainly make a packet. Besides, what proof do we have that the towel was even from our room?? This is the first ever time that we were told we had soiled and stained something in a hotel and we have stayed at hotels worldwide. You live and learn!!

July 11, 2014
Good, will stay again
Friendly staff, clean, big room

Wai L.
July 11, 2014
Great stay!
Room, Cleanliness and friendly staff
Definitely will stay here again. Great friendly staff, quick check-in, got what i requested through agoda prior to check-in. All in all, great value!

Merry L.
July 10, 2014
Clean, fast check in and check out
Great, except the hotel sink water running very slow

Siu W.
Hong Kong
July 10, 2014
A nice sea view
It is located in front of the beach, big rooms and the are many shops and restaurants around

July 10, 2014
Worth for money and good location
Clean and comfort, near city & restaurant surrounded and close to tourist attraction
Great will back again if I'm going Penang stay the same hotel