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Evergreen Laurel Hotel

53 Persiaran Gurney, , Gurney Drive, Penang, Malaysia (Show on map)

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Area: Gurney Drive Number of Rooms: 368
Free Wi-Fi

Recent customer reviews

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Very Good

7.7

based on
3763 reviews

Value for Money
7.7
Location
8.2
Staff Performance
7.7
Hotel Condition/Cleanliness
7.9
Room Comfort/Standard
7.8
Food/Dining
7.0
All reviews (3763)
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Kir C. Families with young children Singapore, December 20, 2012
Great location and nice view

Clean
8.7
This hotel is clean, spacious and has nice comfortable environment. Recommended!
Malini V. Families with young children Malaysia, December 19, 2012
Nice interior..

Location
7.3
Overall, it was just OK. The hotel service was not up to my expectation tough.
Shopping Tip: Gurney Plaza, walking distance...
Tan J. Families with young children Malaysia, December 18, 2012
Nice

Security
9.7
Good location, clean, secure, car park sufficient, happening, good facility
Teh T. Families with older children Malaysia, December 18, 2012
location good and hotel nice comfortable

hotel within a nice seaside walking distance from large shopping mall n local food court.
7.3
staff helpful and bisiness centre efficient. hotel good for business n lesiure.
Shopping Tip: near eating n shopping mall
Kok C. Couples Singapore, December 18, 2012
Great location with Helpful, friendly staff

The location and staff attitude
8.7
As usual, the stay was good. Being regular clients to the hotel, could observe all these years, the hotel has maintained its standard - staff were helpful, friendly and the rooms, (overall) were well maintained and clean. Special mention to Sales/Front Desk staff Farrah, who was outstanding in service, with a smile always and instantly greetings and recognition when we checked in and throughout oyr stay Will continue to patronise if this standard continues
Restaurant Tip: Need not patronise the F&B in hotel as along the Gurney Drive, there are lots of local delicacies stalls. - not to say the Hotel F&B was not good (was good), but as outstation customers, it would be more exciting to try local hawker cuisines
Hung K. Solo travelers Malaysia, December 18, 2012
Great Location, clean, courteous service

Very friendly staff, proximity to local food outlets
8
Price wise, it is affordable for such a standard of accommodation. Its best feature, for me, is the fact that it is just next door to one of my favourite breakfast spots. The hotel itself can boast very friendly staff (admittedly, I do use this hotel a few times a year) who cannot be faulted for service dedication (except for the one receptionist), like the simple courtesy of making the effort to locate an umbrella for my use despite the fact that the hotel had run out to the kindness of allowing the temporary storage of an externally purchased birthday cake in the restaurant fridge pending the party at a location away from the hotel.
Chew F. Couples Singapore, December 18, 2012
Good service

Fine location
7.7
Enjoyed staying there. Can improve on the facilities and entertainment part.
Samuel A. Couples Singapore, December 18, 2012
little interesting things in the vicinity

Sea view, large, clean
5
The interior of the room is rather old, needs refurbishing. Prefer not have 2 single beds merged together to form a king size bed.
Janine S. Couples Australia, December 17, 2012
Lovely hotel in a great location

Great location, excellent service, large rooms
10
The room was comfortable and quite large with a view of the ocean. The staff are attentive and friendly and provide good old fashioned service. We thoroughly enjoyed our stay and would recommend it to anyone contemplating a holiday in Penang.
Chuw F. Solo travelers Malaysia, December 17, 2012
Lovely hotel which beyond my expectation

High standard of room utilities and cleaniness
8.3
Nice Malay Receptionist welcome with smile while checking in, speak politely. The room was beyond my expectation with the price of hotel, the room is clean with almost all the utilities which required by me. Enjoyed two great nights in the hotel, hardly disturb by outsider or noise next door. Morning breakfast is fair and the hotel providing daily newspaper which is another good point. Was intent to try the massage service but the information given is not complete and the staff in healthy centre is not helpful enough to provide a complete information on the availability of the service. Overall, it's a good hotel with nice swimming pool, place for food is walking distance and the room condition is something surprise me with the free high speed WIFI and price per night. Definitely will choose this hotel again if I am planning to stay near Gurney Drive in Penang.

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Customer Reviews - Evergreen Laurel Hotel, Penang

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