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Evergreen Laurel Hotel

53 Persiaran Gurney, , Gurney Drive, Penang, Malaysia (Show on map)

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Hotel Area: Gurney Drive Number of Rooms: 368
Free Wi-Fi

Recent customer reviews

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Very Good

7.7

based on
3411 reviews

Value for Money
7.7
Location
8.3
Staff Performance
7.7
Hotel Condition/Cleanliness
7.9
Room Comfort/Standard
7.8
Food/Dining
7.0
All reviews (3411)
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Lim S. Couples Malaysia, January 5, 2014
Large room and strategy location

Large and clean room, easy transport
8.3
Facing north ocean from Gurney Drive. Easy access to a lot of local delicious foods and shopping area.
Bee K. Families with older children Australia, January 5, 2014
Beautiful sunrise ocean views

Comfortable room, close proximity to eating places, beautiful sunrise during the morning walks
6
Suzanne R. Business travelers United States of America, January 5, 2014
Great value!

Ocean View, Close to Paragon shopping and good restaurants, Very nice rooms for the money
8.7
We throughly enjoyed our stay at the Evergreen Laurel Hotel. It is very clean. Staff speaks English, Staff was attentive, There are great restaurants close by at Paragon. New shopping center with many western style stores. Two shopping centers in close proximity to the Hotel, Easy to get transportation.
Mey L. Families with older children Malaysia, January 4, 2014
Average

Spacious room, swimming pool
6.3
Room was okay and pretty spacious. But check-in took us forever, been waiting for 2 hours and only one of the room is ready even after 2 hours. We also requested for an additional bed when booking was made but the additional bed wasn't there until we called to ask in the evening. Customer service certainly needs improvement.
Chng S. Business travelers Malaysia, January 4, 2014
The room comforte is just okay

Clean and good customer service
6
Air conditioning sound is too loud until can't sleep well.
Siew H. Couples Malaysia, January 4, 2014
good hotel enviroment

good enviroment,clean & good location
8
Good hotel enviroment & good comfortable bed.
Loh T. Couples Malaysia, January 4, 2014
room required upgrading as the carpet was too old

nothing great
6.3
bad smell, carpet need to be refurbish, car park was inconvience because it was too far the hotel.
Sarah B. Couples Netherlands, January 3, 2014
Good value

Good location, free minibar and fruit, free parking
7.7
Hotel was in a great location, nearby to Gurney Plaza and Gurney Drive Hawker Centre. The room was large, clean, and with a King sized bed. There were two entrances/exits - Gurney Drive and Kelawei Road, so no problem coming and going despite both being one way roads. Car parking was FOC. The minibar was free, 2 cold waters and 2 cold soft drinks replenished daily. There was also free fruit in a bowl. The pool experience however, was lacking. You had to go through separate male and female entrances ( the main door is blocked by a sign ). So even though you are already changed, or may just want to sit on a deck chair, you still have to go through the changing rooms. Also, the pool is in the shade in the afternoon, and the water is very cold. We were in the lobby lounge for New Years Eve, and the band confused everyone by counting down and declaring Happy New Year 7 minutes too early, as their clock displayed the wrong time. Kind of ruined our countdown ! However, we were able to watch the fireworks from just outside the front of the hotel.
Aileen O. Solo travelers Malaysia, January 3, 2014
Strange humming in bathroom otherwise ok

Clean room, friendly staff
7
Junqiu Y. Solo travelers China, January 3, 2014
excellent breakfast

good breakfast buffet, large window for ocean view, nice corridor
6.3
good breakfast buffet, nice sea view from window, good ambient. But with broken electrical sockets.

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Customer Reviews - Evergreen Laurel Hotel, Penang

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