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Very good 7.7
Based on 5248 reviews

Agoda Verified Reviews

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Very good



based on 5248 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 7.4
  • Location 8.3
  • Room Comfort/Standard 7.8
  • Staff Performance 7.7
  • Value for Money 7.7
  • Food/Dining 7.0

8.3 Gan Y.
Malaysia
December 30, 2015
Late check in..
Room, location,hygiene
Reach at 1130 am.. Been told I need to wait until after 2pm only can check in.. Alright then,went away for lunch and sort of, reach back hotel at 1430, queue for a long time but been told that room is not ready yet as previous guest late check out.. Staff Asked for 15 Minutes.. Waited at the lobby for 30 minutes, went to queue again at the counter at 1510 and been told the room is not ready yet again.. Staff requested for 45 minutes more.. What the??? Previous guest late check out doesn't concerned with me.. You wanted me to follow your time of check in, then you should ready the room for me to check in too.. And this situation is not only happen to me.. Lots of other family are the same too, wandering around, sitting boring waiting for their room to be ready.. Is that what you rated as 5 star?

8 Cheemeng T.
Australia
December 30, 2015
Less well know but great location
Sea views, reasonably priced, clean
Good

10 johnson H.
Malaysia
December 29, 2015
EXCELLENSE
GREAT BUFFET BUY 1 FREE 1 , SPACIOUS, CLEAN
IT WAS GREAT, PLEASANT! GREAT , DELICIOUS BUFFET! MONEY VALUE, WORTH THE STAY.

8.3 Rhamarao R.
Malaysia
December 29, 2015
Have very good and understandable staff at counter
Environment, service and location
Nice and wonderful

3 Kim H.
Malaysia
December 29, 2015
Bad service
5 star name but 3 stars service
2 nights

2.3 Amanda T.
Singapore
December 29, 2015
Awesome!!
Friendly, Secure, Clean
Very Helpful and execellent services.

7.3 Ting F.
Malaysia
December 29, 2015
Enjoyable stay in Penang
location, comfortable bed, nice sea view
We had a room facing the sea and it was absolute breathtaking. The room is clean and the lighting is warm and cozy. The best of all is their comfortable bed and we have two good night sleep (and evening nap too). The only thing I don't like in the room is the floor carpet. It's old and needs to be replaced. The gym is okay but the pool is too small for a 5-star hotel.

9.3 Khoe L.
Indonesia
December 28, 2015
recomended hotel
Good service, the room is very clean n comfortable
All my families are very happy to stay in this hotel, very recomended

8.3 Joh Y.
Malaysia
December 28, 2015
Enjoyable stay
Location, view, clean rooms
The room was generally clean. (Just on the first day, there was quite a bit of hair on the bathroom floor)Otherwise it was good. Thank you to the efficient and friendly staff. We had an enjoyable stay.

8.7 Goh H.
Malaysia
December 28, 2015
great experience!
room comfort
great!sure will come back again!