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Very good 7.7
Based on 5316 reviews

Recent customer comments

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Very good

based on 5316 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 7.5
  • Location 8.3
  • Room Comfort/Standard 7.8
  • Service 7.7
  • Value for Money 7.7
  • Food/Dining 7.0

Chon T.
January 05, 2016
Evergreem Laurel Hotel: A Week Stay
The sea view, the strategic location on Gurney road
Comfortable and very beautiful sea view, the housekeeping guy from Pakistan did a very good job. However, judging by the facilities given, I could not see any superiority of this 5-star hotel over a 4-star hotel. For example, the TV set given is quite old and doesn't even have a USB port while the channels reception are not really good. On the other hand, the socket connection in my room was a problem where I could here the sparks on the extension that they use. As for the breakfast by the Laurel Cafe, there is little food variety where the items are pretty much the same every day.

Chew C.
January 05, 2016
Value for money
location, comfort and value for money
This is a nice hotel with good location. Room is clean and comfortable. Parking system is good with easy access to hotel. Will come back to stay in this hotel when we visit Penang in the near future

Pei W.
January 04, 2016
Great location and and good room
Location, ambience and staff
Had a good stay at evergreen. Staff was quick to attend to our needs and was willing to accommodate many of our request, that might seems to be troublesome. Room and bed was also of good quality.

Yeong Z.
January 04, 2016
Good Stay
The location is good, room is clean and the price is affordable.
The staff were friendly and helpful. Checking in was easy and the stay was comfortable and nice. Definitely will come back again on next trip.

Sook K.
January 04, 2016
Good hotel fabouls location walking distance from
Location location value for money

Felix J.
January 04, 2016
Worth it
Food market nearby, shopping malls, comfortable room,
We had a great time staying here. The room is cozy and clean. Next time we visit Penang, we'll surely book this hotel again. It worth every penny.

Floy Y.
January 04, 2016
bad free fruit and mattress, bad timing to renovat
bad free fruit (rotten apples and pears), bad bed - backpain and ache whole body, bad timing to renovate the steam room and the sauna room(was looking forward to use them but only found out when arrived, too late to cancel) I wonder who's smart idea to have them done at the busiest time of the year where there are so many guests want to use the facilities. This person should be demoted.

beh K.
January 04, 2016
worth it5*
Staff, parking ...
It's very worth it for 5* Hotel... I'll come back again! ^^

Casey C.
January 03, 2016
Have a good trip to Penang
Location & Seaview
Comfortable, clean & convenience

Francisca D.
January 02, 2016
Good food , staff and cleanliness