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Evergreen Laurel Hotel

53 Persiaran Gurney,, Gurney Drive, Penang, Malaysia 10250 (Show on map)

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Evergreen Laurel Hotel Penang - View From the Hotel Evergreen Laurel Hotel Penang - Guest Room Evergreen Laurel Hotel Penang - Guest Room Evergreen Laurel Hotel Penang - Guest Room Evergreen Laurel Hotel Penang - Meeting Room Evergreen Laurel Hotel Penang - Exterior Evergreen Laurel Hotel Penang - Exterior Evergreen Laurel Hotel Penang - Surroundings Evergreen Laurel Hotel Penang - Suite Bathroom Evergreen Laurel Hotel Penang - Exterior Evergreen Laurel Hotel Penang - Exterior Evergreen Laurel Hotel Penang - Guest Room Evergreen Laurel Hotel Penang - Guest Room Evergreen Laurel Hotel Penang - Restaurant Evergreen Laurel Hotel Penang - Restaurant Evergreen Laurel Hotel Penang - Swimming Pool
Evergreen Laurel Hotel Penang - Guest Room Evergreen Laurel Hotel Penang - Guest Room Evergreen Laurel Hotel Penang - Fitness Room Evergreen Laurel Hotel Penang - Guest Room Evergreen Laurel Hotel Penang - Guest Room Evergreen Laurel Hotel Penang - Entrance Evergreen Laurel Hotel Penang - Exterior Evergreen Laurel Hotel Penang - Exterior Evergreen Laurel Hotel Penang - View Evergreen Laurel Hotel Penang - Lobby Evergreen Laurel Hotel Penang - Exterior Evergreen Laurel Hotel Penang - Ballroom
Area: Gurney Drive Number of Rooms: 368
Free Wi-Fi

Recent customer reviews

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Very Good

7.7

based on
4324 reviews

Value for Money
7.7
Location
8.3
Staff Performance
7.7
Hotel Condition/Cleanliness
7.9
Room Comfort/Standard
7.8
Food/Dining
7.0
All reviews (4324)
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Shayne M. Business travelers United Kingdom, February 13, 2015
bed bugs, stained laundry and dirty glasses

cheap with flash deal
4.3
in one word, terrible. polished flooring and brass does not make a 5* hotel. it started at check in. receptionist was untrained and unsupervised. he almost charged the deposit to another guest's card. it was only 3 guests at the reception. then in the room i find the bed sheets have minor stains. this could be from fruit, as there are notices saying certain types of fruit are not allowed. i am still content. i move to the bathroom and find some towels are off coloured and some are white. it's fine, as i am staying alone in this double room. i only use the white clean looking towels. back to the bed, very uncomfortable, compared to other beds at lesser * hotels. the stained sheets might have added more mental discomfort to my night's sleep. i wake up next morning to find my colleague has been bitten by bed bugs. his body is ridden with bite marks. when management is informed they react simply by saying it will be investigated and a new room given. no action or apology yet. we come back from our meeting in the late afternoon and the manager apologises informs us pest control has been called and that she will give us a complementary lunch! the bare minimum. we humbly accept as we are not fussy travellers. at lunch i am served with an unwashed glass. this in not watermarks. it is actually unwashed and u would see the previous users drink and mouth marks. i question the waiter if he cannot see the glass is not clean? he takes the glass back without a word, and brings another dirty glass and tried to pour my beer soon as he has set the glass on the table! i again inform him, and he brings another glass. this time it is not spec free as a 5* hotel glass should be, there are water marks. i accept and he begins pouring my beer. all head no tail! enough is enough, i tell him to please go away i will pour my own beer, the final solace i was looking for. this bad service and untrained staff continued at the restaurant for breakfast next day.i will not be staying again
Kevin T. Business travelers Malaysia, February 11, 2015
Nice location, good value for that price range

location, rooms refurbished, ample water
8
no complains. Stayed for business and it met most of my needs. The only thing i would comment is that the pillow was too soft
Paulyn L. Groups Singapore, February 9, 2015
i have booked 2 rooms and both rooms are clean.

I like the hotel Cleaniess and outside the hotel alot of eateries along the way towards Gurney pargons.
7.3
Overall the stay was good. The hotel rooms are clean. Their alot of eateries along the way outside the hotel towards Gurney pargon shopping mall. The distance is less than 30mins walking.
Hooi S. Business travelers Malaysia, February 6, 2015
Choice for business travelers

Convenient, Comfortable & safe to stay
8
Overall very good, walking distance to two shopping malls, variety food to find nearby
Soo K. Solo travelers China, February 6, 2015
The room is clean and comfortable

Facility
7.3
Good
Lokman H. Business travelers Malaysia, February 5, 2015
Value for money, great location... Beautiful view

value, cleanliness and location
9.3
excellent
Anna N. Business travelers Malaysia, February 5, 2015
worth the money

package was very good for this Feb'15 month
8.3
Gogulan P. Families with young children Malaysia, February 4, 2015
Exceptional Staff Service

1. Ample parking space, 2. Room cleaning service, 3. Reception service
7.7
Initially I had a challenge making walk in reservation at the counter because the service staff failed to understand my room requirements and I was briefed that online booking is the best option. None of them at that time were able to confirm room availability due to technical issue and I was asked to call in the next day for confirmation. Nevertheless, one of the staff, Fikri stepped forward and took the initiative and made personal commitment to follow up on my reservation and ensured that my request was fulfilled. I must thank him for taking that effort while the rest failed. Eventhough the service started on a bad note but it turned out to be a good experience, it was a pleasant stay. Overall, clean environment, spacious room and friendly staff service!
Premilakumari K. Families with older children Malaysia, February 3, 2015
awesomeness.

the room recommended by staff was spacious and comfortable. the strategy location. the basic needs I.e drinks iron and board was very useful
10
We were happy and felt comfortable The staff was helpful even your cleaner was friendly
Joi M. Families with young children Malaysia, February 3, 2015
confortable

food swimming pool and room
9
My stay was enjoyable with good food and comfortable room. Swimming poor is cleaned.

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Evergreen Laurel Hotel PenangEvergreen Laurel Hotel Penang - View From the HotelEvergreen Laurel Hotel Penang - Guest RoomEvergreen Laurel Hotel Penang - Guest RoomEvergreen Laurel Hotel Penang - Guest RoomEvergreen Laurel Hotel Penang - Meeting RoomEvergreen Laurel Hotel Penang - ExteriorEvergreen Laurel Hotel Penang - ExteriorEvergreen Laurel Hotel Penang - SurroundingsEvergreen Laurel Hotel Penang - Suite Bathroom Evergreen Laurel Hotel Penang - ExteriorEvergreen Laurel Hotel Penang - ExteriorEvergreen Laurel Hotel Penang - Guest RoomEvergreen Laurel Hotel Penang - Guest RoomEvergreen Laurel Hotel Penang - RestaurantEvergreen Laurel Hotel Penang - RestaurantEvergreen Laurel Hotel Penang - Swimming PoolEvergreen Laurel Hotel Penang - Guest RoomEvergreen Laurel Hotel Penang - Guest RoomEvergreen Laurel Hotel Penang - Fitness RoomEvergreen Laurel Hotel Penang - Guest RoomEvergreen Laurel Hotel Penang - Guest RoomEvergreen Laurel Hotel Penang - EntranceEvergreen Laurel Hotel Penang - ExteriorEvergreen Laurel Hotel Penang - ExteriorEvergreen Laurel Hotel Penang - ViewEvergreen Laurel Hotel Penang - LobbyEvergreen Laurel Hotel Penang - ExteriorEvergreen Laurel Hotel Penang - BallroomEvergreen Laurel Hotel Penang - RestaurantEvergreen Laurel Hotel Penang - Exterior

Customer Reviews - Evergreen Laurel Hotel, Penang

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