arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Very good 7.7
Based on 5256 reviews

Recent customer comments

Filter by traveler type
Very good



based on 5256 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 7.4
  • Location 8.3
  • Room Comfort/Standard 7.8
  • Staff Performance 7.7
  • Value for Money 7.7
  • Food/Dining 7.0

8.7 Kah C.
Malaysia
November 30, 2015
Spacious and clean room
Good breakfast, nice jacuzzi and spacious room
Pleasant and comfortable.

6 Poh H.
Malaysia
November 29, 2015
Overall satisfaction
Room clean, comfortable and nice
Overall satisfaction

6 Viknesh V.
Malaysia
November 29, 2015
Staff attitude doesn't fit a 5 star hotel
Location, breakfast spread, free parking
Front desk employees showcased below par etiquette, unfriendly kitchen staff, did not have the hallmark of a 5 star hotel, good location at gurney with great view of the strait

9.3 FUNG L.
Malaysia
November 28, 2015
Comfortable stay, clean room and good location.
Location, value for money, clean
Pleasant and comfort.

9 HAI T.
Singapore
November 28, 2015
Good stay
Spacious

7.7 Jason L.
Malaysia
November 27, 2015
Reliably Clean & Comfortable as Always
Location, Nearby Food Options, Shopping
If we had to pick a hotel to stay on Penang Island but had access to transportation, this would be it. Book ahead for better value for money.

7.7 Jason L.
Malaysia
November 27, 2015
Convenient, Comfortable and Clean
An older

8.7 Toh S.
Malaysia
November 27, 2015
O
O
Very good

8 LATIFAH R.
Malaysia
November 27, 2015
Value for Money
spacious, location and bfast spread
Its an old hotel comparatively looking at the interior. The breakfast spread is wide and good. I have bad experience though. First the reception gave me wrong room card, as we cannot enter our room, we have to wait for about 30 minutes for the manager to open the door manually. Then when checking out, the front desk manager swip my credit card twice for charges on wrong charges by adding another zero to the amount.

6 Grace T.
Singapore
November 27, 2015
Good Location
Location, Quality, Ambience
Stayed there over the weekend. Nice hotel in Penang, near to shopping malls and food. Beach just opposite hotel. nothing much to complain about as we were out most of the time.