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Very good 7.7
Based on 5304 reviews

Recent customer comments

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Very good



based on 5304 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 7.5
  • Location 8.3
  • Room Comfort/Standard 7.8
  • Service 7.7
  • Value for Money 7.7
  • Food/Dining 7.0

Samuel L. from Malaysia
Solo travelers
Stayed one night in August 2015
Weekend getaway
Location, room comfort, friendly staff
Reviewed August 09, 2015

Andrew C. from Australia
Couples
Stayed 4 nights in August 2015
Over all good but service lacking
Good location, close to shopping and eatery
Our stay was pleasant except when we require assistance from housekeeping it is almost non- existence. Also very late in making the room, usually after 2 pm.
Reviewed August 09, 2015

K K. from Malaysia
Business travelers
Stayed one night in August 2015
Not to hard
I was there's only for a night sleep.
Firstly the reception need to be taught to smile upon receiving the guest or at least a wish.u The hot shower was extremely hot at the lowest setting. The air conditioning was bad inspite of a complain and checked. Lastely I fill I have paid to much for so little.
Reviewed August 08, 2015

Teow A. from Malaysia
Families with young children
Stayed one night in August 2015
Hotel need better maintenance
Sea front, drinks in mini bar is free and location
Room is dirty not clean probably ,
Reviewed August 05, 2015

Yee Y. from Malaysia
Groups
Stayed 2 nights in April 2014
Great Location
Nice environment and great location
nice place to stay and staff are friendly
Reviewed August 04, 2015

Joseph P. from Malaysia
Families with older children
Stayed 2 nights in July 2015
stay at evergreen
courteous staff, food not too bad and clean rooms
Reviewed August 03, 2015

lara T. from Malaysia
Couples
Stayed one night in July 2015
Good location
Near to eatery area
My room was clean and comfort but there is smoking smells in my brother room next door. Suppose to be free smoking level but there is ashtray provided in the room.
Reviewed August 03, 2015

nurfauzana A. from Malaysia
Business travelers
Stayed 4 nights in June 2015
old but greatest hotel ever..
friendly staff, helpful staff, great service
I won't be staying at any other hotel after this whenever I have trip to Penang again.
Reviewed August 01, 2015

Kathlin A. from Malaysia
Business travelers
Stayed one night in July 2015
Good service
Staff service, room space, cleanliness
It was overall a pleasant experience. The breakfast buffet was unfortunately disappointing
Reviewed August 01, 2015

Bee L. from Singapore
Solo travelers
Stayed 2 nights in July 2015
short stay in penang
location , view & cleanliness
Good view from the room. Esp sea view. Clean rooms.
Reviewed July 29, 2015