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Evergreen Laurel Hotel

53 Persiaran Gurney, , Gurney Drive, Penang, Malaysia (Show on map)

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Area: Gurney Drive Number of Rooms: 368
Free Wi-Fi

Recent customer reviews

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Very Good

7.7

based on
3765 reviews

Value for Money
7.7
Location
8.2
Staff Performance
7.7
Hotel Condition/Cleanliness
7.9
Room Comfort/Standard
7.8
Food/Dining
7.0
All reviews (3765)
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Yijenn L. Couples Taiwan, September 23, 2013
Good location

Good location, free wifi, good price
7.3
Good location! It's near the famous night market-New Gurney Drive, Carnation food court and Song River food court. It provides free wifi. It's a five-star hotel, but it's old. In fact, it's not like a five-star hotel. But it's not expensive. The bedding smelled bad and the sheets were stained with a lot of yellow spots.
Chee W. Couples Malaysia, September 23, 2013
Good stay

Clean room, near to shopping and dining places, good facilities
7.7
Chee W. Couples Malaysia, September 22, 2013
Returned to this hotel a few times

Good location, clean room, nice facilities
7.7
Melvyn R. Couples United Kingdom, September 22, 2013
Good Hotel at Budget Prices but No Beach

Location, Price, Overall Quality
7.3
Regular visitor to Penang - this was last minute booking due to funeral in family next day. stayed at this hotel several times - location on Gurney Drive is good - close to hawker food centre and a stroll to Gurney Plaza without the high rates of some hotels on the Drive. Since last time we visited Gurney Drive has become one way for traffic. Only gave 1 star for food as when we went down for breakfast around 9am (still 1.5 hrs to go) all of the tables were covered with dirty plates, food and drinks were depleted and no staff around. Think this may have been due to departure of coach party/staff breaks but was bad - we ended up clearing and setting a table ourselves - it has not been as bad as this before - but because of low inclusive price it is always busy and often difficult to get a table at breakfast - but usually the staff are very helpful. This was the only blot on otherwise great but functional stay.
Lau T. Couples Macau, September 22, 2013
Moderated stay

Location , choice and brand
6
Center in penang which is quite easy to Find and we lucky we got a smoking room as many hotel are no smoking and finally I think the interior is a bit old and it would be good if it can get renovated .
Shaun K. Families with older children Malaysia, September 22, 2013
Good but not great for a 5 star hotel. Expected mo

Friendly, quick check in and quick check out
8.7
The air conditioner in one of my rooms wasn't really cooling the room enough. Other wise no major issue besides the cafe being rude to us. Almost forgot, tv should have more varieties (channels).
Wong S. Business travelers Malaysia, September 22, 2013
Clean and comfort stay

Fast check in , attentive , friendly staffs , pleasant and comfortable stay
8
Overall stay was indeed a pleasant one this time. The staffs was friendly . Very efficient during check in and check out .The hotel location was very centralize where food and shopping was made easy here. It's also strategically easy access to go about when in the island.thank you for a good stay and will definitely come back for business or family trip on future
Wong H. Groups Malaysia, September 22, 2013
Room is comfortable & clean.

Jacuzzi is superb! Bathroom and room are clean.
8
The hotel service is good and is well maintained. Love the Jacuzzia. Will sugest to friends.
Lim S. Solo travelers Malaysia, September 21, 2013
Centrally Located, nice room, nice people

Centrally Located, nice room, nice people
7.7
Patchayaporn K. Families with older children Thailand, September 21, 2013
Well equipped business and family hotel

Room, food, wifi internet
8
We had a very pleasant stay at Evergreen Laurel Penang. The room was rather spacious with relatively big bathroom . There was a good variety of food at buffet breakfast. Well equipped fitness centre with swimming pool and tennis court, though we didn't have the chance to use the facility. The free in-room wifi internet was good. There was a welcome fruit plate in the room upon arrival, but could do with more variety. It was nice that there was ice cube provided in the pantry on our floor. There were two extra pillows kept clean in plastic bags in the wardrobe. Check in and check out was swift. There are also plenty of parking space.

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Customer Reviews - Evergreen Laurel Hotel, Penang

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