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Very good 7.7
Based on 5277 reviews

Recent customer comments

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Very good

based on 5277 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 7.4
  • Location 8.3
  • Room Comfort/Standard 7.8
  • Service 7.7
  • Value for Money 7.7
  • Food/Dining 7.0

lit L.
February 08, 2015
Bad Service
Location, amenities and children playground
Hotel quite old however is quite decent in terms of design and looked grand.

wong T.
February 08, 2015
Clean comfort convenience

February 08, 2015
Exceptional Staff Service
1. Ample parking space, 2. Room cleaning service, 3. Reception service
Initially I had a challenge making walk in reservation at the counter because the service staff failed to understand my room requirements and I was briefed that online booking is the best option. None of them at that time were able to confirm room availability due to technical issue and I was asked to call in the next day for confirmation. Nevertheless, one of the staff, Fikri stepped forward and took the initiative and made personal commitment to follow up on my reservation and ensured that my request was fulfilled. I must thank him for taking that effort while the rest failed. Eventhough the service started on a bad note but it turned out to be a good experience, it was a pleasant stay. Overall, clean environment, spacious room and friendly staff service!

Putra J.
February 07, 2015
Good hotel
Easy access n nice bed
Overall had a great time staying there

premilakumari V.
February 07, 2015
the room recommended by staff was spacious and comfortable. the strategy location. the basic needs I.e drinks iron and board was very useful
We were happy and felt comfortable The staff was helpful even your cleaner was friendly

February 06, 2015
worth the money
package was very good for this Feb'15 month

cheah W.
February 05, 2015
my stay at Evergreen Laurel
Hotel is clean, varieties of eating places just walking distance,jogging track n nice sea view within walking distance
It would be great if the management is more flexible, have bought package include bfast n massage fr 2 ppl, but hv to forgo massage due to time constrain, requested for extra bfast voucher fr my friends in lieu of massage, but was rejected, Left my shirt In the room , call back n notified housekeeping n they said will check n return call, but no news from them

February 05, 2015
food swimming pool and room
My stay was enjoyable with good food and comfortable room. Swimming poor is cleaned.

Patrick N.
February 05, 2015
Great place to stay for family
Friendly staffs, clean and good location.
My stay in Evergreen was great as the hotel staffs were friendly and the hotel amenities are clean and complete. My family and I enjoyed staying 2 nights in this hotel and would definitely come back if we ever come back to Penang for holiday. Thanks and good job guys!

Lee M.
February 04, 2015
Family holiday
Big, friendly & convenient
Good view, clean room, helpful staff and free parking