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Agoda Verified Reviews

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Very good



based on 1452 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 5.3
  • Location 6.8
  • Room Comfort/Standard 7.0
  • Staff Performance 7.0
  • Value for Money 7.4
  • Food/Dining 5.8

5.3 Mei N.
Malaysia
June 07, 2012
Small room with leaking toilet
New hotel
The room is small,just enough to sleep and put a luggage.the location is quite far from the happening area,walk out from the hotel only can see two mini mart along the road,no any other shop.The air con not in good condition,feel hot all the long night.Toilet is leaking and midnight can hear the water drop sound.i had been stay here for two short night,feel uncomfortable with the hotel.but is a low budget hotel..

5.7 Lai C.
Indonesia
June 06, 2012
Small rooms
nice and clean
Its a pretty nice hotel, clean and tidy. But the rooms are a little bit too small for me and the bathroom design give me no privacy at all.

7.7 Chi L.
Australia
June 04, 2012
Terrible service. They will try to con you!
Rooms were clean and functional at reasonable price
Suitable place to stay if you aren't fussy. Just be wary of the "facilities provided" (They may ask for payment after the fact). Rooms are small, but clean and well kept with own shower/toilet facilities. Price was reasonable. This place was suitable to our needs as we flew in late at night and was intending to leave for Nusa Lembongan in the morning. The downside to this hotel, which left us with a terrible impression of both the hotel and bali, was their lack of transparency with regards to payment for service. Airport transfers were listed under "hotel facilities", which we opted for when booking online. Cost was not mentioned, only that it was "subject to availability". There was no further communication whether transport was confirmed or whether there was a cost involved. On arrival at Denpasar Airport, we were greeted by airport transfer service from the hotel. About 3/4 of the way through our journey, it came as a shock when the driver told us that transfers are not included, and it would be an extra. (despite being listed as a hotel facility and no cost being ever mentioned). As a comparison, taking an airport taxi would have cost. We then told the driver that we would speak to the hotel management about it. On arrival at the hotel, the reception told us that it was indeed not included, but they would reduce the cost to 100,00IDR. The person was quite short with us and sounded annoyed that we were complaining about the lack of transparency with regards to cost. We left the matter unresolved and told them that we would speak to the manager in the morning. In the morning, on check out, we were again asked for payment by the girl behind the desk. This time, the cost was. We never got to speak to the manager. At this point, we cut our losses and paid, as we had a boat to catch. We felt we should have been informed about cost up-front and that if it was a legitimate cost, it should have been constant.

7.7 Tanel J.
Estonia
June 04, 2012
A very nice hotel for this price
In a quiet environment, free wifi
This hotel was probably the best hotel I stayed in during my 5 week travel through Malaysia, Singapore and Indonesia. Even though it's about 1km from the main street of Jl. Legian and the beach, the hotel is situated in a quiet environment. Besides an air-con, free wifi, in roon safe, lots of TV channels, you get a nice service and good value for your buck. A taxi to the centre costs around Rp10000.00 ($1), so it's not expensive to go to and get back from the restaurants, nightlife or the beach.

7.7 Tanel J.
Estonia
June 04, 2012
A very nice hotel for this price
In a quiet environment, free wifi
This hotel was probably the best hotel I stayed in during my 5 week travel through Malaysia, Singapore and Indonesia. Even though it's about 1km from the main street of Jl. Legian and the beach, the hotel is situated in a quiet environment. Besides an air-con, free wifi, in roon safe, lots of TV channels, you get a nice service and good value for your buck. A taxi to the centre costs around so it's not expensive to go to and get back from the restaurants, nightlife or the beach. PS. This was my 2nd time in this hotel.

8.7 Mohd A.
Malaysia
June 03, 2012
Clean and comfort
Bed
The room is small but still comfortable ,clean and nice. It's perfect for budget traveler. Only drawback is it location because it far from beach.

6 Verity N.
Australia
June 01, 2012
New clean rooms but very small. Weird location
New hotel, good beds, bathroom, TV and A/C
The hotel is located in a half finished shopping mall and really hard to find, there are a few signs but they're small, and there isn't a sign at the last turning. We booked on Agoda last minute and check in took a long time because they couldn't find the booking, but they provided us and two friends who were with us with welcome drinks. The room was good but tiny, there was no space for us to open our suitcases. The bathroom is separated by a frosted glass wall which was a bit weird but ok. Beds were comfortable, the A/C worked well and there were lots of international TV channels. You can hear everything that is going on in the hallways so it can be noisy, and there is construction going on in the area. Breakfast wasn't very good value. Wifi worked well.

8.3 William H.
Australia
June 01, 2012
at Istana Kuta Galaria Shopping centre
friendly staff
Stayed here for a 5 hour stopover, very comfortable, with many shops & places to eat nearby.

6.7 alfa M.
Indonesia
May 31, 2012
Nice bed but very small room
Public pc in front of the hotel
New hotel so quite clean, but the room is very small, and your cellphone could not receive any signal

6.7 Bei H.
Taiwan
May 27, 2012
Reception were good helper
Cheaper price for just have a rest, nice bed.
stay for 2 nights, every time when we were having shower,I always think we were in the bath.. water running from shower room to toilet area. little biscuit been ate, after room been made up. but reception said not from staff, sad about it. so still don't know who did. and wish they just ate cookie in this time. 每當我在洗澡時,淋浴間的水不斷的流出,形成小型水窪.當我們下午回到房內,桌上的小餅乾被拆開並吃掉了,外包裝還被放置在桌面.櫃檯人員只是堅定的表示非飯店工作人員所為.難過他們的處理態度,我們不在意被吃的餅乾,只是,不喜歡這樣的感覺.