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Erin S.
Families with young children
United States of America,
April 17, 2014
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Good Deal, Bad Internet Connection
Price, Close to Destination, Comfortable Rooms
7.3
We stayed only on night during the week. It was a stop on our way home from Utah. The price was right, the room was comfortable, and the food was decent. The biggest issue we had was the internet connection. We had to pay a $20 resort fee to get connection and it was terrible. It was slow and never fully connected. If we had just wanted to web-surf it wouldn't have been a big deal. But, we had a serious, school related need. That was extremely disappointing.
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Billy H.
Families with older children
United States of America,
April 14, 2014
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Great, friendly staff
price, location and staff
9.3
It was a wonderful stay and full of friendly, helpful staff! Especially Brenda at the front desk that checked us in. :)
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Billy H.
Families with older children
United States of America,
April 14, 2014
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Friendly folks everywhere!
Staff, location of food court and easy access to other hotels/casinos.
9.3
We had a great time and was treated well by all the staff.
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Thomas B.
Business travelers
United States of America,
April 10, 2014
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Odd Smells, Filthy Carpets, No Amenities
Close to mandalay bay, free tram to mandalay, elevators worked
3.3
The Excalibur is dated and dirty. The first thing you will notice is that the lobby REEKS of air sanitizer…it will make your eyes water. The rooms are bare bones - not even a coffee maker - with furniture you would walk by at a yard sale. Carpets are filthy and the whole place smells. Mall-like food court with bad fast food is the only dining option. It's a relic from Vegas opt the 80s that should be torn down.
I stayed there because the conference hotel (Mandalay) was booked solid. Excalibur was almost next door and had a free tram -otherwise, it is free of redeeming values.
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Chee W.
Solo travelers
Singapore,
April 10, 2014
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Very good and safe location to be staying at
location, casino, value for money
8.7
It was a very good experience staying in this hotel, the location is very good within 5 mins away from the airport and very accessible with their local bus.
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James S.
Couples
United States of America,
April 7, 2014
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An average hotel stay
Everything is available if you want to pay for it. It's on the strip.
6.3
Our stay at the Excalibur was average. Nothing is included in the cost of the room, but the room. Everything is extra. You get charged to use the pool. You get charged to use the sauna/steam room/jacuzzi. You have to pay for wi-fi. The furniture was dated and worn. The view from my room was horrible. Had a great view of the casino roof and air conditioners. Would not stay at the Excalibur again.
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Jeanna B.
Groups
United States of America,
April 7, 2014
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Adequate
Close to publice transportation, easy check out & nice view
7.7
My stay at Excalibur was nice. They are close to public transportation. It is a tad further down the strip from other attractions tho. My only issue was the cleaning staff. The carpet in the room was not thoroughly vacuumed, and the garbage was only taken out if it were in trash bins. Yet the bins are so small that not all trash would fit, and would be left in the room.
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Isabel F.
Couples
United States of America,
April 5, 2014
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not what i expected (in a bad way)
6
the hotel was beautiful on the outside but when i walked into my room, it was the complete opposite. the room was shabby, run down, and dirty. they totally lied about being a 3.5 star hotel.they are more like a 2 star hotel. i found a huge toe nail clipping on the bathroom floor, the furnishings and fixtures were old and dingy, the rug was dirty, and there was no wife available in the rooms. horrible. if i wanted a motel-quality room, i would have just stayed in the motel right across the street and not paid top dollar at the excalibur motel. they should be honest about what they are- a motel! i feel ripped off!! and as far as the staff, they were nice they seem seriously understaffed.
this place was just another foreign-owned business that cares more about maximizing its profits than it does about its clients. i'll never come back.
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Jessica B.
Couples
United States of America,
March 31, 2014
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It was an alright experience. We were looking forward to swimming but the pool was FREEZING. I am currently pregnant and have gestational diabetes which my insulin needs to be refrigerated and it cost me to rent a mini fridge! That was extra money I was not planning on spending. But other than that it was a nice time and the hotel was in a good location.
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Pei C.
Solo travelers
Taiwan,
March 30, 2014
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