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Excellent Service Suite at Times Square - Kuala Lumpur

Tower A, No. 1 Jalan Imbi, Bukit Bintang, Kuala Lumpur, Malaysia 55100 (Show on map)

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Formerly : A Service Apartments at Times Square - Kuala Lumpu

"pros : location, value for money, spacious..."

  • Rahmadi, Indonesia
  • May 2, 2015
  • Area: Bukit Bintang
  • Rooms : 50
  • Free Wi-Fi

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Room Types
Standard Suite
Superior Suite
Premiere Suite
2 Bedroom Suite
Standard Suite
Superior Suite
Premiere Suite
2 Bedroom Suite


When would you like to stay at this hotel?

Features of Excellent Service Suite at Times Square - Kuala Lumpur

airport transfer

ATM/cash machine on site

business center

coffee shop


facilities for disabled guests

family room

laundry service

meeting facilities




shuttle service

smoking area


Sports and Recreation

fitness center


kids club


outdoor pool

pool (kids)



squash courts


table tennis

tennis courts


free Wi-Fi in all rooms


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Located in the lovely area of Bukit Bintang, Excellent Service Suite at Times Square - Kuala Lumpur enjoys a commanding position in the shopping, nightlife, and dining hub of Kuala Lumpur. From here, guests can enjoy easy access to all that the lively city has to offer. For sightseeing options and local attractions, one need not look far as the hotel enjoys close proximity to Golden Screen Cinemas in Golden Triangle, Cosmo’s World Theme Park Theatre, and JoJoBa Spa.

Offering hotel guests superior services and a broad range of amenities, Excellent Service Suite at Times Square - Kuala Lumpur is committed to ensuring that your stay is as comfortable as possible. While lodging at this wonderful property, guests can enjoy facilities for disabled guests, an on-site ATM/cash machine, a salon, and a restaurant.

All guestrooms feature a variety of comforts. Many rooms even provide a kitchenette, Internet access, mini bar, refrigerator, and laptop safe box to please even the most discerning guest. You will be entertained by top-class recreational facilities such as a steam room, kids’ club, and tennis courts. Whatever your purpose of visit, Excellent Service Suite at Times Square - Kuala Lumpur is an excellent choice for your stay in Kuala Lumpur.
Located in the lovely area of Bukit Bintang, Excellent Service Suite at Times Square - Kuala Lumpur enjoys a commanding position in the ... see more
Please note that this property is an independently operated by individual owner. It is a private unit of vacation home and therefore does not have a check in counter. The owner will arrange a session of ‘Meet & Greet’ for key handover and familiarization of the property. Guests will have access to owner’s contact details in case of any query of the property.

Children and extra beds:
Infant 0-2 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-10 year(s)
Must use an extra bed

Guests over 10 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

Check-Out Until

Distance from City Center
1 km

Distance to Airport
43 km

Internet Usage Fee
20.00 MYR

Non-Smoking Rooms / Floors

Number of Floors

Number of Rooms

Time to Airport (Minutes)

Year Hotel Last Renovated

Recent customer comments

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from 309 reviews

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (309)
Sort by:
Adlina M. Couples Malaysia, June 28, 2015
Not suggestable

Built in with shopping complex.
The cleanliness is the main issue. My husband refused to stay. All the furniture are old and outdated.
Ayub K. Families with young children Malaysia, May 4, 2015
bad experience

No good
Rahmadi B. Families with young children Indonesia, May 2, 2015
strategic and value for money

pros : location, value for money, spacious
Norlien I. Families with young children Malaysia, April 19, 2015
nice view from top. easy to shop, eat & locate

easy to locate. near public transport. next to entertainment place.
Muhamad F. Families with older children Singapore, April 12, 2015

locatoin, location and location
nothing to shout about
Joseph C. Groups United States of America, April 4, 2015
stay away from the hotel

the location
the service apartments they had is some of the most horrible i've seen and this was a 2 bedroom suite. 1. toilets has duct tape holding it together. 2. there were cockroaches in the kitchen. 3. there was no hot water in the shower and no water pressure. 4. all the furniture has stains on them. 5. some of the walls had bare concrete finish. 6. the beds were hard and only had 2 very thin pillows 7. the non smoking suite smelled like someone has been smoking in it. 8. the bedsheets had stains on it. 9. the units are so old, rundown and not even the same condition as the photos. 10. the air conditioning in the master bedroom wasn't blowing cold air. 11. after we got into the room the hotel attendant knocked on our door and asked if they can asked for the extra set of towels because they ran out of towels for other guests. 12. the chair in the vanity mirror was broken you can't sit on it. 13. the lights in the bathroom wasn't working. 14. the units was dusty and dirty. 15. there was no soap or shampoo in the bathrooms 16. all the water drains in the bathrooms rooms were rusted. stay away! stay away! stay away!!
Ka K. Families with older children Hong Kong, April 3, 2015
The apartment seems is private owened and run separated from the service suite. It is dirty, poor maintenance, old furniture...will never consider again!
Menandrew D. Business travelers Singapore, March 29, 2015
Excellent Service Suite at Times Square - Kuala Lu
Horrible staff
Amed S. Couples France, March 23, 2015
The carpet very old

And the armchairs very old
Good but they must put new furniture
Teng L. Families with older children Singapore, March 15, 2015
It's a rip off and lousy accommodation
It was a poorly maintained place and generally in poor state of repair. There is a leak in the bath tub and floor is always wet which almost caused us to fall. The sink and TVs are defective. Paintwork is peeling off the walls and sofa seats are dirty and grimy. Floors are not mopped and curtain very dirty and bad shape. Kitchen is very dirty. There is no working Wifi despite the agent saying there is. Towels provided are smelly and no shampoo given. The agent ignore my complaints and refuse to do anything to improve the various concerns and defective areas. The service was non existent as when we arrived at 1.30 pm no one was available to instruct us or check us in. We had to wait till 2.30 pm before we can get the agent to check us in. We had to pay car park charges for whole of our stay. It is a rip off and not even worth half the price we paid. A bad experience for all of us staying there. I would strongly discourage people from booking this.
< Previous page 1 - 10 of 309 reviews Next page >

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Customers like this private apartment for:
Nearest transport:
  • Monorail Station - Imbi (0.2 Km / 3 min walk)
Area recommended for:
  • nightlife
  • restaurants
  • shopping
Distance to airport:
  • Subang Airport (17.4 Km)
  • Putrajaya International Convention Centre (27.6 Km)
Customer comments:
  • "Excellent location" , "Great location" , "Spacious room"
Top attractions in the area:
  • Berjaya Times Square (0.1 Km / 2 min walk)
  • Plaza Low Yat (IT Mall) (0.2 Km / 3 min walk)
  • Sungei Wang Plaza (0.3 Km / 4 min walk)
  • BB Plaza (0.4 Km / 5 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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