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Excellent Service Suite at Times Square - Kuala Lumpur

Tower A, No. 1 Jalan Imbi, Bukit Bintang, Kuala Lumpur, Malaysia 55100 (Show on map)

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Formerly : A Service Apartments at Times Square - Kuala Lumpu

"Rooms were big and spacious. Location was great. ..."

  • Mehmet, Australia
  • August 4, 2015
  • Area: Bukit Bintang
  • Rooms : 50
  • Free Wi-Fi

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Room Types
Standard Suite
Superior Suite
Premiere Suite
2 Bedroom Suite
Standard Suite
Superior Suite
Premiere Suite
2 Bedroom Suite


When would you like to stay at this hotel?

Features of Excellent Service Suite at Times Square - Kuala Lumpur

airport transfer

ATM/cash machine on site

business center

coffee shop


facilities for disabled guests

family room

laundry service

meeting facilities




shuttle service

smoking area


Sports and Recreation

fitness center


kids club


outdoor pool

pool (kids)



squash courts


table tennis

tennis courts


free Wi-Fi in all rooms


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Sale ends soon!

Located in the lovely area of Bukit Bintang, Excellent Service Suite at Times Square - Kuala Lumpur enjoys a commanding position in the shopping, nightlife, and dining hub of Kuala Lumpur. From here, guests can enjoy easy access to all that the lively city has to offer. For sightseeing options and local attractions, one need not look far as the hotel enjoys close proximity to Golden Screen Cinemas in Golden Triangle, Cosmo’s World Theme Park Theatre, and JoJoBa Spa.

Offering hotel guests superior services and a broad range of amenities, Excellent Service Suite at Times Square - Kuala Lumpur is committed to ensuring that your stay is as comfortable as possible. While lodging at this wonderful property, guests can enjoy facilities for disabled guests, an on-site ATM/cash machine, a salon, and a restaurant.

All guestrooms feature a variety of comforts. Many rooms even provide a kitchenette, Internet access, mini bar, refrigerator, and laptop safe box to please even the most discerning guest. You will be entertained by top-class recreational facilities such as a steam room, kids’ club, and tennis courts. Whatever your purpose of visit, Excellent Service Suite at Times Square - Kuala Lumpur is an excellent choice for your stay in Kuala Lumpur.
Located in the lovely area of Bukit Bintang, Excellent Service Suite at Times Square - Kuala Lumpur enjoys a commanding position in the ... see more
The property is independently operated by an individual owner and does not have a proper reception area. Guests must attend an organized meet-and-greet session to receive keys and further contact details regarding the property.

Children and extra beds:
Infant 0-2 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-10 year(s)
Must use an extra bed

Guests over 10 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

When booking more than 5 rooms, different policies and additional supplements may apply.

Check-Out Until

Distance from City Center
1 km

Distance to Airport
43 km

Internet Usage Fee
20.00 MYR

Non-Smoking Rooms / Floors

Number of Floors

Number of Rooms

Time to Airport (Minutes)

Year Hotel Last Renovated

Recent customer comments

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from 316 reviews

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (316)
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Mehmet Y. Families with young children Australia, August 4, 2015
No reception or lobby

Rooms were big and spacious. Location was great.
We got to the suite there was no lobby/ reception. One of the security staff told us to contact the number on our booking. Service was prompt but there was no access to information for the suites or what to do in the city. We went as a family and the lift doors closed too quickly and kids got stuck in the lifts, very scary as it took over 5 minutes for the same lift to open. There was nobody we could speak to or discuss to help improve. Even though they were suites, our biggest issue is that there was no reception. Would only recommend if you knew the city and planned what you wanted to do. Otherwise definitely choose a hotel.
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Choon M. Families with young children Malaysia, July 5, 2015
Time for renovation

Location, shopping and convenient
Room was dusty, towels were stained. Bed mattress was old and uncomfortable. Air conditioning unit was making noise just next to the window. Carpet was old and filthy.
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Tony M. Families with older children Malaysia, June 28, 2015
Good location !

location, convenience, good for families
The room is not so big for a room of 3 person. however the place is very convenient if you are looking ahead to be around the bukit bintang or pavillion or shopping.
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Adlina M. Couples Malaysia, June 28, 2015
Not suggestable

Built in with shopping complex.
The cleanliness is the main issue. My husband refused to stay. All the furniture are old and outdated.
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Ayub K. Families with young children Malaysia, May 4, 2015
bad experience

No good
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Rahmadi B. Families with young children Indonesia, May 2, 2015
strategic and value for money

pros : location, value for money, spacious
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Norlien I. Families with young children Malaysia, April 19, 2015
nice view from top. easy to shop, eat & locate

easy to locate. near public transport. next to entertainment place.
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Muhamad F. Families with older children Singapore, April 12, 2015

locatoin, location and location
nothing to shout about
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Joseph C. Groups United States of America, April 4, 2015
stay away from the hotel

the location
the service apartments they had is some of the most horrible i've seen and this was a 2 bedroom suite. 1. toilets has duct tape holding it together. 2. there were cockroaches in the kitchen. 3. there was no hot water in the shower and no water pressure. 4. all the furniture has stains on them. 5. some of the walls had bare concrete finish. 6. the beds were hard and only had 2 very thin pillows 7. the non smoking suite smelled like someone has been smoking in it. 8. the bedsheets had stains on it. 9. the units are so old, rundown and not even the same condition as the photos. 10. the air conditioning in the master bedroom wasn't blowing cold air. 11. after we got into the room the hotel attendant knocked on our door and asked if they can asked for the extra set of towels because they ran out of towels for other guests. 12. the chair in the vanity mirror was broken you can't sit on it. 13. the lights in the bathroom wasn't working. 14. the units was dusty and dirty. 15. there was no soap or shampoo in the bathrooms 16. all the water drains in the bathrooms rooms were rusted. stay away! stay away! stay away!!
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Ka K. Families with older children Hong Kong, April 3, 2015
The apartment seems is private owened and run separated from the service suite. It is dirty, poor maintenance, old furniture...will never consider again!
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Customers like this private apartment for:
Nearest transport:
  • Monorail Station - Imbi (0.2 Km / 3 min walk)
Area recommended for:
  • nightlife
  • restaurants
  • shopping
Distance to airport:
  • Subang Airport (17.4 Km)
  • Kuala Lumpur International Airport (44.0 Km)
Customer comments:
  • "Excellent location" , "Great location" , "Spacious room"
Top attractions in the area:
  • Berjaya Times Square (0.1 Km / 2 min walk)
  • Plaza Low Yat (IT Mall) (0.2 Km / 3 min walk)
  • Sungei Wang Plaza (0.3 Km / 4 min walk)
  • BB Plaza (0.4 Km / 5 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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