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Excelsior Hotel

281 Gloucester Road , Causeway Bay, Hong Kong 35301 (Show on map)

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Area: Causeway Bay Number of Rooms: 884

Recent customer reviews

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Very Good

8.0

based on
692 reviews

Value for Money
7.2
Location
9.1
Staff Performance
8.0
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
8.1
Food/Dining
7.6
All reviews (692)
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Chang K. Families with older children Malaysia, September 1, 2013
Good location near shopping

clean, central and friendly
8.3
We are a bit disappointed, booked with 3 beds, sea view and room are not ready when checking in. In fact the room was down grade without refund. Agoda has not been able to booked according to client requirement, same mistake similar to my visit to Mumbai for the booking of four season hotel.
Jaime N. Couples Philippines, September 1, 2013
A traditional Mandarin hotel with good location

Good Location, Pleasant Smelling Lobby, Comfy Bed
8.3
Every time I come to Hong Kong, Excelsior more often than not is my choice. I am very particular about the bed and Excelsior's beds has the perfect balance between firmness for support and softness for comfort. The first thing you notice once you step into its lobby is the pleasant smell of whatever perfume or deodorizer they use. Its back alley opens up to the main Causeway Bay shopping and dining district. Good bed, clean rooms, pleasant smelling lobby, good location are what keeps me coming back here.
John V. Couples Philippines, August 26, 2013
short and comfy trip

location, easy access to mrt, airport shuttle available
9
Been staying in Excelsior for the longest time, same quality given. comfortable rooms and very attentive staffs.
Ed P. Couples South Korea, August 25, 2013
Good

Very good
10
Grace C. Couples Malaysia, August 25, 2013
convenient for shopping

central location in Causeway bay
4.7
Good location but hotel furniture are old. Need refurbishment.
Khee T. Business travelers Singapore, August 23, 2013
Convenient Location

Comfort, harbour view, Location
8.3
The front desk staff and bellhops were very efficient, hospitable and helpful
Frangki S. Families with older children Indonesia, August 21, 2013
great location, quite small room, no free internet

great location, clean room, attentive staff
8.3
it was pretty good. i hate the fact that it doesn't provide free internet when most hotels already provide free internet. great location. close to time square and lot's of shopping areas
Poh L. Business travelers Malaysia, August 20, 2013
For business trip

Close to office, central, high class
9.7
Close to office, central location, convenient . Easy access to everywhere.
Poh L. Business travelers Malaysia, August 20, 2013
For business

Close to office, clean, friendly staff
9.7
Taradee S. Groups Thailand, August 19, 2013
Top choice in Hong Kong

Location, staff and food
8.7
Always a great experience. Staffs were all great and well-trained.

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Customer Reviews - Excelsior Hotel, Hong Kong

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