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Excelsior Hotel

281 Gloucester Road , Causeway Bay, Hong Kong 35301 (Show on map)

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Hotel Area: Causeway Bay Number of Rooms: 884

Recent customer reviews

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8.0

based on
609 reviews

Value for Money
7.3
Location
9.0
Staff Performance
7.9
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
8.2
Food/Dining
7.6
All reviews (609)
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Liu S. Business travelers Singapore, December 29, 2012
High end hotel with exquisite oriental hospitality

Splendid location next to shopping belt
8
Dedicated services offered by hotel staff. A stone's throw away from the main shopping belt where a wide range of stores are in abundance. Hotel provides very clean and well-kept rooms. Amenties inside the room are also plenty with a good selection of international channels on the television. Hotel also provides good dining choices.
Eldad E. Business travelers Israel, December 28, 2012
great hotel with great service and perfect locatio
9.3
great hotel with great service and perfect location
Abdul R. Couples Malaysia, December 27, 2012
it is just ok.

location, view, near shopping area
5
The hotel need to be refurbished especially the bed/mattress/pillows. Tqs
Lui Y. Couples Hong Kong, December 25, 2012
very convience, very good service

Well located in the heart of causeway bay
8.3
Good service, good location, very convience for shopping in causeway bay
Junus E. Families with older children Indonesia, December 24, 2012
A good hotel in a good area

the area
6.7
It's a good hotel in the best area. The staff service also excellent, quick. But the room a little bit too small.
Travel tip: If you like shopping in the Causewaybay area, it's a perfect location.
Jaime N. Business travelers Philippines, December 24, 2012
Typical Mandarin Hotel with a good location

Causeway Bay main shopping district is right at the back of your doorstep
9.3
Upon entering the lobby, you'll immediately be greeted by a sweet smelling scent which only Excelsior Hong Kong exudes. I don't know what Excelsior is using but the smell is so pleasant but not overpowering. I have stayed at Mandarin Singapore and Manila but did not notice such perfume. I will recommend this hotel for shopping which is right at the heart of Causeway Bay shopping district with Sogo Department Store just a few meters away. The whole of Hong Kong is a dining district therefore that should not be a problem either with the multitude restaurant options in practically all cuisines. Getting from here to everywhere likewise is quite convenient with the MTR exit close by.
Wai S. Families with older children Singapore, December 24, 2012
Always feel Good to Stay at Excelsior

Accessibility, Clean and Comfortable Room and Friendly Service
9
I have always enjoyed my stay at Excelsior.
Kwun W. Couples Hong Kong, December 16, 2012
Great Location

Great location for shopping
7.3
Very convenient to the MTR station and lots of great restaurants and shopping. Sea view was also very stunning. Great for fireworks during the new years.
Wolfgang E. Business travelers Austria, December 5, 2012
centrally located to business district and shoppin

great location
8
Jane P. Business travelers Canada, December 5, 2012
Good location

Close to everything
7.3
The hotel seem aged. It was so close to business and there are so many shopping centre around that area and good restaurants too. The room is a good size but there is not free Internet .. The reception and concierge staff are very polite and efficient. Shall be back to this hotel again.

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Customer Reviews - Excelsior Hotel, Hong Kong

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