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Excelsior Hotel

281 Gloucester Road , Causeway Bay, Hong Kong 35301 (Show on map)

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Area: Causeway Bay Number of Rooms: 884

Recent customer reviews

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Very Good

8.0

based on
680 reviews

Value for Money
7.3
Location
9.0
Staff Performance
8.0
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
8.1
Food/Dining
7.6
All reviews (680)
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Nathaniel C. Families with young children Philippines, January 5, 2013
Great location but small rooms

Good location
7.3
Need to clean the sofas and carpet, it's very dusty. The harbor view is great. Should have free internet.
Hening P. Couples Indonesia, January 4, 2013
great location

helpful staff
8.3
clean room but too old, polite and helpful staff, fast concierge, nice bar, good breakfast lot of choices, want to stay here again... love it...
Shopping Tip: near shopping center area... SOGO.. times square.. bring a lot of money
Michelle L. Couples Malaysia, January 3, 2013
Great Location, close to underground

Location, next to shopping area, convenient
8
The location of excelsior hotel was superb. Shopping area is just next door to the hotel and it is within walking distance to the underground.
Dhitry B. Couples Indonesia, January 3, 2013
Great location and great hotel

Location, Cleanliness, Professional Staff
7.7
The hotel is located perfectly for shopping frenzy. The staff is professional and the room size are big. Would definitely come back here if we go back to Hong Kong. The facilities and services provided by Hotel ensure a pleasant stay for guests. Guests of the hotel can enjoy on-site features like car park, Wi-Fi in public areas, family room, room service, restaurant.
Hening P. Couples Indonesia, January 2, 2013
great location

nice hotel
8.3
clean room but to old, polite and helpful staff, fast concierge, nice bar, good breakfast lot of choices, want to stay here again... love it...
Shopping Tip: bring lot of money, don't wear heels
Wina T. Couples Indonesia, January 2, 2013
great room with a great view

room, food, service
8
I stayed during 31st dec 2012 and it is amazing how i can see the firework from my room. it is so beautiful, my room window is looking straight to the sea, which i love the most. we were also given access to lunch n high tea that is located on the upper floor. service is very good. I recommended this hotel for anyone who wants to stay here
Wing H. Families with older children Philippines, January 2, 2013
Great Hotel

Convenient
8.7
The hotel provides a great harbor view. The rooms are neat and comfortable suitable for long stay. Just a few minute walk and will arrive to the center part of Causeway Bay. Plenty of great restaurants to choose from. There is a local bar located at the hotel lobby.
Feng H. Solo travelers China, January 1, 2013
The advantageous location

shopping convenient
10
Very comfortable hotel, The advantageous location, first choice tourist.
Rolando T. Couples Philippines, December 31, 2012
Good location and lovely harbour view

location and service efficiency
8
hope the hotel provides free wifi at the lobby area and charge reasonable room wifi fees
Eldad E. Business travelers Israel, December 30, 2012
Great Hotel Great Location

Great Location, Suitable rooms
9
highly recommended though not so cheap - great location, very helpful staff and good rooms with bay veiw

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Customer Reviews - Excelsior Hotel, Hong Kong

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