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Excelsior Hotel

34 Rue Rousseau, Geneva City Center, Geneva, Switzerland (Show on map)

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Area: Geneva City Center Number of Rooms: 55

Recent customer reviews

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Very Good


based on
47 reviews

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (47)
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Miranda P. Business travelers United Kingdom, October 23, 2014

- Clean facilities
Paula R. Couples Australia, October 3, 2014

Location staff bed
Natasha H. Business travelers United Kingdom, July 5, 2014
Compact and functional

Clean room and bathroom, friendly staff, great location
My stay was fine, but they lost my (Agoda) booking, so I had the worrying situation of turning up at nearly midnight and having to wait for half an hour while they typed away and tried to find a room for me. They did find me a room, but it had no ventilation at all, and if I left the window open, the sound of the extractor fans outside was really loud, enough to keep me awake at night. When I had the window closed, the room reached 30C at night, and I would wake up bathed in sweat. So it was not a very restful stay. The bathroom and room were kept very clean and plenty of shower gel and soap was provided. Both the bathroom and room were ultra-compact (I stayed in a 'single bedroom with courtyard view and ensuite') and were fine and efficiently laid-out. Breakfast was ok, with a reasonable range of choices: slightly stale croissants, sliced cheese and ham, cook-your-own-eggs, two cereals, hot and cold milk, juices, tea, coffee, but overpriced at 16CHF. Like most places in Geneva, the lowest floor and corridor smelled strongly of cigarette smoke as many people stand just outside the hotel smoking. The staff were fairly friendly and helpful. The location near the train station is excellent.
Gerald Q. Couples Philippines, June 25, 2014
Convenient access to locations.

Centrally located, Direct access to Airport transport, Near Tourist areas
Good and would have been perfect if there is an airconditioner provided in the room. Summertime can get warm.
Zhao W. Solo travelers China, June 21, 2014
close to train station

location, clean, friendly staff
Prakin S. Business travelers Thailand, May 18, 2014
Comfortable stay

Good location, opposite the main shopping store, near bus stop to airport
Fine. Bedroom is small but clean and in good condition. Standard continetal breakfast is provided. Staff is helpful. Hotel is located in the center of the city and in save environment. (Note : I arrived one day before booking -12 May)
Bai C. Couples Singapore, May 18, 2014
big and clean room, smooth checkin and out

big room, clean, breakfast
good, definately recommanded.
Sze W. Solo travelers Hong Kong, May 11, 2014
Convenient location. But noisy sometimes

Location, cleaniness and economic
Sarah H. Solo travelers United Kingdom, March 9, 2014
Lovely little hotel

location, staff, balcony
I was impressed with the size of the rooms, I was surprised that they were so comfortable considering the size, I was on the courtyard side which was quiet and I loved the balcony.
Margaret F. Families with young children United Kingdom, January 25, 2014
So soo. Wouldn't return

The location was pretty centrally located. However, on the slightly shabby side of the river (if there can be such a thing in Geneva). With in easy walking distance of some great restaurants.
I would not return to this hotel. The location was fairly central, although not on the great side of the city. The room.was very small and dated, however it was clean. The view was bleak , looking across a 'viod' to other apartments. Breakfast was primitive, with a 'supervisor' who appeared to bear a grudge towards guests and other staff.

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