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Excelsior Hotel

281 Gloucester Road , Causeway Bay, Hong Kong 35301 (Show on map)

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Area: Causeway Bay Number of Rooms: 884

Recent customer reviews

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Very Good

8.0

based on
716 reviews

Value for Money
7.2
Location
9.1
Staff Performance
8.0
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
8.1
Food/Dining
7.6
All reviews (716)
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Po N. Business travelers United Kingdom, January 19, 2015
Comfortable and Safe Stay

Clean and comfortable room
7.3
My stay was safe. The room has all the amenities that I need, but it wasn't sound proof. As I stay in the cheapest category of room (Superior), I could only view the sea partially, surrounded by tall buildings. So I woke up daily in the morning without any sunlight. Also the furniture is also old and in need of replacement. However, the food is very delicious and I ordered room service for dinner for 2 nights. The location is in Causeway Bay of Hong Kong and is very convenient for shopping.
Fely M. Families with older children Indonesia, January 4, 2015
it is still a great hotel to stay in

spacious room, friendly staff, great location
8.7
It was great. The location is in the center of Causewaybay area, where all the shops and restaurants located, yet the hotel lobby is not too crowded like some other four-stars in the area. Easy to get taxi too. The room size is spacious and clean. The staff is very helpful.
Lai F. Couples Hong Kong, January 2, 2015
A old but good hotel

Good food, Good location, Shopping center
8
As it's approaching new year, most hotel have been fully booked. Good thing we still managed to get two rooms at the Excelsior. It's located near the harbour side so we could enjoy the harbour view and the forthcoming firework show.
Lai F. Couples Hong Kong, January 2, 2015
A old but good hotel

Harbour View, Good food and bar, Nice staff
8
New Year is just around the corner, we checked into this hotel on 31st December to watch the coming firework show. The buffet of this hotel is of very good quality, worth trying.
Ng L. Families with older children Indonesia, January 1, 2015
Family trip

LOCATION, STAFF PERFORMANCE, BREAKFAST
8
The location and the staff performance is really good, room is a bit small
Marilyn Y. Families with young children Philippines, December 30, 2014
no free wifi

cannot think of any
4.7
Not satisfied
Emiliano L. Families with older children Philippines, December 30, 2014
poor

location
6.3
not so good. will not stay there again..
Yan T. Couples Malaysia, December 27, 2014
Nice Hotel

Location, Comfortable, Food
8.7
It was a comfortable and pleasant stay
Yan T. Couples Malaysia, December 25, 2014
Comfortable stay

Comfortable, Location, Food
8.3
It was a pleasant stay
Yee T. Families with older children Malaysia, December 25, 2014
harbour view hotel

Location , harbour view
7.3
Overall it was a good stay. Room is clean and big but the hotel need refurbishment as the corridor smells unpleasant. Location is very good , 2mins walk to MTR and many eateries nearby.

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Customer Reviews - Excelsior Hotel, Hong Kong

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