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Excelsior Hotel

281 Gloucester Road , Causeway Bay, Hong Kong 35301 (Show on map)

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Area: Causeway Bay Number of Rooms: 884

Recent customer reviews

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Very Good

7.9

based on
85 reviews

Value for Money
7.3
Location
9.1
Staff Performance
8.0
Hotel Condition/Cleanliness
7.9
Room Comfort/Standard
7.9
Food/Dining
7.4
Solo travelers (85)
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Jenny H. Solo travelers Singapore, September 8, 2014
Fantastic Location and Service!

Location, Service, Comfort
9.3
Love the Friendly Service at the hotel and comfortable quiet surroundings. The hotel is 5 minutes walk to Sogo and Causway MTR Station and about 10-15 minutes walk to Hysan Shopping Centre/Times Square Buildings. With lots of local food such as Tsui Wah (24 hours) and Se Wong Yee as well as fine cafes like 18 grams offering fabulous coffees and western breakfasts, I will definitely return to stay at the hotel without a doubt!
Taradee S. Solo travelers Thailand, August 11, 2014
The best location in HK

Location Food & Staff
8
Location is the selling point for this hotel. Food and staffs are good too.
Yeung Y. Solo travelers Hong Kong, August 4, 2014
nice location but the customer service was bad

city center, nice view in room, nice food
8
Xiaofeng Z. Solo travelers Singapore, July 26, 2014
Value for money hotel, good location

location
7
Value for money. Location wise close to shopping and ferry terminal. also 5 mins away from main HK train station from airport
Chi L. Solo travelers Canada, July 24, 2014
Convinient, friendly staff

Convinient, friendly staff, price good
10
Good, because i am regular customer, they akways upgrade me
Rachel Z. Solo travelers China, July 11, 2014
Very convince, friendly stuff, nice room.

Best location, nice view, friendly stuff
8
It was my second time to stay in hotel, good experience.
Louise M. Solo travelers Australia, June 29, 2014
A Little Self-Indulgence

Location
8.7
After 15 years of living in Hong Kong, I decided to treat myself on my last night to a stay at Excelsior. It's always had a great reputation as one of the better hotels in Hong Kong. Ideally located right on the harbour front (although with reclamation work the view is currently not as clear as it used to be). Shops, restaurants, coffee shops, bars etc all surround the hotel. The rooms are a little dated now, but overall, it was a very comfortable stay (at half the price of other top named HK hotels)
Gillian C. Solo travelers Macau, June 11, 2014
It was a very nice hotel, convenience place

convenience location, great service, nice staff
8
very nice location, should stay more time next time at the hotel and enjoy their service
Kim S. Solo travelers Singapore, May 24, 2014
Central location with good facilities

Easy access to the MTR, close to shopping areas and helpful staff
7.3
Overall stay is above average although the miscellaneous services such as desktop computers internet access services and mini-bar items a tad costly.
Chan Y. Solo travelers Hong Kong, May 18, 2014
Standard 5-star Hotel

Centrally located; Good restaurants; Close to shopping malls
7.3
The hotel is pretty good. Room is up to 5-star standard; Buffet at the Cafe on the 1st Floor is good. The bad thing is that wifi service is not free when booking viz agoda. Also, check-in can be faster.

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Customer Reviews - Excelsior Hotel, Hong Kong

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