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Recent customer comments

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All reviews (2372)

Business travelers (309)

Couples (567)

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Families with young children (45)

Families with older children (27)

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Very good
7.2
based on 2372 reviews
Hotel Condition/Cleanliness
7.3
Facilities
6.2
Location
8.0
Room Comfort/Standard
7.2
Staff Performance
7.0
Value for Money
7.4
Food/Dining
6.1

5 k L.
Malaysia
June 26, 2011
Let down!!
none
Disappointed that they don't even provide complimentary water or kettle as well as showercap or shampoo. Wifi was expansive. will not stay there again.

8 Peter C.
United States of America
June 26, 2011
Great Location but Rooms need updating.
Location
The location puts this hotel within many restaurants and a short walk to the Robinson's Mall. The rooms were large and comfortable but the rooms have seen their fair share of use and in need of renovation. The bed is harder than my liking but some may find this a plus. The bathroom is spacious. The hotel staff is friendly and always on hand to give you directions or suggestions on things to do in the area. The only real downside was the beggars right outside the hotel. They become a real pest whenever you leave the room.

6 Keung Y.
South Korea
July 14, 2011
Pleasant Hotel
Security
The place for the moeny you pay is ok.Not much too the rooms and hotel features.Some rooms could use upgrade or refurnishings. But all in all for value minded travelers the place is perfect.Across from the Hyatt Casino and lots of bars and eateries around..Will stay there again when in Manila again.

4.7 a A.
Saudi Arabia
July 06, 2011
lovely hotel
best features
very good nice hotel

7 Franz O.
Canada
June 01, 2011
interesting area around the hotel
lots of nightlife nearby, 5 min walking to large mall
good value for money, large, clean room but outrageous charges for wifi!!

5.7 Laila E.
Philippines
May 28, 2011
nice and comfortable hotel
close to business area
Stay was fine but i was disappointed that a hotel like this doesnt offer free WIFI in the rooms.

9.3 victor K.
Australia
June 07, 2011
nice hotel in a good position close to airport
walking distance to robinson and short ride to mall of asia
hotel is nice and clean rooms are so bright and clean good size plenty of lights bathroom so clean bar fridge is stacked with all drinks you need good variety stuff are so friendly and so helpfull

8 Maria T.
Philippines
May 27, 2011
Fantastic location and Filipino Hospitality
The hotel has a strategic location where it becomes easy to visit the old and new manila. For those who want to laze around and skip the traffic, this is one good place because just across the hotel is a casino and a block away is Robinsons Place where you can dine and shop till you drop =)
The room was larger than I expected. Competitive hotel with the Filipino trademark of hospitality. But make sure you don't forget your toiletries because only small bars of soap are offered.

8 Huang S.
Taiwan
May 28, 2011
Nice and cozy hotel, clean too.
accessible to transportation, clean rooms
the rooms are clean, and service is okey. is you come to manila for night life, it is the place to stay.

9 Ruben S.
United States of America
May 30, 2011
friendly personnel.clean room.good food
price.excellent service
Had a safe stay.willl come back and recommend. Love the people