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Express Inn - Cebu

M.J. Cuenco Avenue corner Pope John Paul II, Cebu City, Cebu, Philippines 6000 (Show on map)

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Good 7.0
based on 517 reviews

"Accessible to major city destinations, affordable rooms..."

  • Steven, Philippines
  • June 14, 2015
  • Area: Cebu City
  • Rooms : 84
  • Free Wi-Fi

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Room Types
Superior Twin Bed
Superior Double Bed (Room Only)
Superior Twin Room Only
Superior Twin
Superior Double
Superior Double Bed
Family Room With Breakfast
Family Room
Family - Room Only


When would you like to stay at this hotel?

Features of Express Inn - Cebu

24-hour front desk

24-hour room service

ATM/cash machine on site

car hire

car park



family room

laundry service

meeting facilities



room service



Sports and Recreation




free Wi-Fi in all rooms

Wi-Fi in public areas


car park


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Situated in Cebu City, Express Inn - Cebu is the perfect place to experience Cebu and its surroundings. The hotel lies 2Km from the city center and provides accessibility to important town facilities. Visitors to the hotel can take pleasure in touring the city's top attractions: SM City Cebu, Casa Gorordo Museum, Cebu Business Park.

Take advantage of a wealth of unrivaled services and amenities at this Cebu hotel. While lodging at this wonderful property, guests can enjoy free Wi-Fi in all rooms, 24-hour front desk, 24-hour room service, Wi-Fi in public areas, car park.

Step into one of 84 inviting rooms and escape the stresses of the day with a wide range of amenities such as internet access – wireless, non smoking rooms, air conditioning, mini bar, desk which can be found in some rooms. The complete list of recreational facilities is available at the hotel, including spa, massage. Whatever your purpose of visit, Express Inn - Cebu is an excellent choice for your stay in Cebu.
Situated in Cebu City, Express Inn - Cebu is the perfect place to experience Cebu and its surroundin ... see more
Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-4 year(s)
Stay for free if using existing bedding.

Guests over 4 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

Check-In From

Check-Out Until

Distance from City Center

Distance to Airport

Non-Smoking Rooms / Floors

Number of Floors

Number of Restaurants

Number of Rooms

Room Voltage

Time to Airport (Minutes)

Year Hotel Built

Express Inn - Cebu Cebu - Food, drink and entertainment Sammy's Restaurant
Guests need not go out to grab a bite with the in-house restaurant that serves breakfast, lunch, and dinner.

Recent customer comments

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from 517 reviews

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All reviews (517)
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Steven S. Families with young children Philippines, June 14, 2015
Affordable.. But with a sad cost

Accessible to major city destinations, affordable rooms
Despite some positive reviews, overall, our experience with the hotel staff was somewhat negative. We had confirmed reservations for two family rooms. We even verified the reswrvation the night before. Sadly, one of our reserved family rooms was downgraded to a deluxe room. Nobody informed us ahead that there was a double booking and that they had to give the family room to another client. When confronted with the problem, none of the staff would accept accountability. The manager or supervisor wasnt even available for clarification/complaint. I just couldnt fathom the fact that we had paid reservations and prior conifrmation and that they would just give out our room due to double booking. No one from the staff could give me a valid explanation for the problem and no supervisor was available to make the necessary adjustment for our discomfort. My rating for customer service and problem handling is very poor. Im saddened with the availability of their supervisor and the false promises given by their receptionists
Tammarut S. Business travelers Thailand, May 28, 2015
I will not com back this hotel again
I will not com back this hotel again Hotel is near SM mall Staff is alway busy and over active But never to have any reflect with customer in front my room no drinking warter and blanket 3 night. Wifi is not functioning I must call staff for reset every day.
Rene V. Solo travelers Philippines, May 24, 2015
Just the location

Location, simple, and fair price
Location is the buying power of Express Inn. WiFi connection is weak to none. For 3 days and 3 nights stay, room was never cleaned even when we left the 'Make up room' sign. No replenishment of amenities, no changing of towels and sheets. TV sound is not clear.
Yuh S. Families with young children Malaysia, May 19, 2015
Nice Hotel

Overall is good, friendly staff
James V. Couples Australia, May 17, 2015
Express Inn - Cebu
The hotel is on a corner and the fumes from idling cars, trucks stunk our room out. The air conditioning was noisy as well.
Ramil A. Business travelers Philippines, May 17, 2015
good enough to stay

clean, budget, near
We go home late and we departed early in the morning, this is good for sleeping near sm mall or short stay. There is a rose pharmacy down so you can buy anything you want in there. The problem is the shower which is not warm or hot the temparature i think is luke warm water,i called the housekeeping but no one go up to check nor any answers for my question.
Wayne T. Couples Australia, May 9, 2015
Prison sell
I only stayed in this hotel as I thought it would be close to where we needed to go but it's the worst hotel I have ever stayed, I have stayed in backpackers with better atmosphere and definitely more comfortable. We had to be there 3 nights and not once was the room made up. The superior double room was like a compact prison sell not Shute what we did to deserve the sentence we were put through. Don't be in a hurry as only one small elevator to service 8 floors. The breakfast well hope you like your food cold as that's how it arrives, getting to and from there is a nightmare and getting hounded by kids day and night just gives you the wrong impression of Cebu. I would never return there and not recommend it to anyone.
Aldin L. Couples Philippines, May 5, 2015
Hotel service needs to be improved

Location, price and online presence
Good enough.
Mellita D. Groups Philippines, May 3, 2015
nice location

location near mall,nice place
It was a good..but staff should coordinate with each other specially in time of shifting so that they can give the request of the customer properly
Katerina S. Couples Czech Republic, May 1, 2015
The worst hotel in Philippines ever

Our stay in the Express Inn hotel was the worst we have ever lived. We travelled through Cebu and Bohol for 2 weeks and we have never slept in such bad facility like this. We came to the hotel around 08:00 p.m., they did not even notice we booked a room with extra bed so we had to wait for the extra bed to be installed. The room we stayed in was horrible! In the 3rd floor, it seemed like at least 30 years old little room, with old and smelly bathroom, it was wet everywhere. The shower did not work properly, the tiles smelled like rot. The window of the room was 30 ft above the main street with just one glass in it so you could hear the never ending street noise all night long. There was no bed sheet on the blanket. The aircon was so loud we could not fall asleep; without aircon it was impossible to sleep due to the heat in the room. The photos of the rooms presented are far away from reality! The breakfast was like a meal for a woman on diet: scrumbled eggs made of one egg, two tiny sausages and two pieces of toasted bread. Absolutely unsufficient. The only positive thing was the approach of the reception; we needed to use their cellphone in the morning to get in touch with a taxi driver who was picking us up in the morning and they made their best to help us. Otherwise it was a horrible experience. Thank God we spent there only one night, do avoid this hotel.
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Customers like this hotel for:
Area recommended for:
  • nightlife
  • restaurants
  • shopping
Distance to airport:
  • Mactan-Cebu International Airport (6.9 Km)
Customer comments:
  • "Affordable rates" , "Friendly staff" , "Near shopping "
Top attractions in the area:
  • SM City Cebu (0.4 Km / 5 min walk)
  • Casa Gorordo Museum (0.7 Km / 9 min walk)
  • Cebu Business Park (0.8 Km / 10 min walk)
  • Ayala Center (1.2 Km / 15 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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