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2015
Very good 7.9
Based on 3047 reviews

Recent customer comments

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Very good



based on 3047 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 6.6
  • Location 8.6
  • Room Comfort/Standard 8.1
  • Service 7.9
  • Value for Money 7.6
  • Food/Dining 7.3

Dennis G.
Malaysia
February 25, 2016
Strategic Location for Travelers
Comfort, Security & Cleanliness
Internet is very poor and lost connection suddenly very often. Tried to call for customer service, but nobody pick up the phone on first & second call, was slammed and cut off on the third call (very rude), finally someone pick up on the forth call, but no action taken, in the end can't do any emailing,certainly not suitable for business travelers if hotel's internet service is not reliable.

AGNES S.
United States
February 25, 2016
Good location, friendly staff
Actually its my 3rd time to stay in this hotel. The staff are friendly, they will check you in early if the room is available.

Mohamed A.
United Arab Emirates
February 21, 2016
worst hotel in manila
very bad experience with this hotel in all matters

Purificacion B.
United States
February 19, 2016
Male staff will go extra mile to help you check in
Location, not crowded , location
It's very comportable after a long flight especially male staff will check you in early if the room is available.

Daniell C.
Philippines
February 18, 2016
Enjoyable stay
Had an enjoyable stay together with the family. Had the chance to upgrade the room with minimal fee. The kids certainly enjoyed their stay and we love the food. Great Job!

michael J.
Australia
February 18, 2016
Dissapointed in so many areas
Until the management of this hotel stop believing their own hype they have no chance of improving. The premier help line standard answer is no cant help. Fortunately individual floor staff go out of their way to do what the help line says cant. The 5th floor lobby does not work. mainstreet address does not reflect the entrance is on a lane way charging 6 dollars for a coffee at breakfast is just gouging the customers waiting for a lift is a major frustration for guests. on the plus side good size rooms. unfortunately riddled with crawling insects

melissa A.
United Kingdom
February 18, 2016
Stop over stay
My family stayed for one night before I travel back home. We liked our room, spacious enough for family of 4, nice leisure facilities.

Eugene P.
Philippines
February 17, 2016
..
Great hotel..

Romeo A.
Philippines
February 17, 2016
Value for Money
friendly staff, good food, nice location
Very satisfied and looking forward to come back

James M.
United States
February 17, 2016
Good location, good staff, good food.
Price, Location, Food
Really enjoyable. The AC in the room was quite powerful and cooled the room off quickly. The dinner buffet was exceptional for the price. My room came with a 500Php coupon for the dinner so I used that. The outdoor patio area is great.