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Recent customer comments

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Very good



based on 3086 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 6.7
  • Location 8.6
  • Room Comfort/Standard 8.1
  • Service 7.9
  • Value for Money 7.5
  • Food/Dining 7.3

Jeremy P. from Singapore
Business travelers
Stayed 2 nights in October 2015
Good Room
Comfortable Room, Good Location
Reviewed January 02, 2016

Fritz U. from Philippines
Couples
Stayed one night in December 2015
Prepare to be disappointed.
The experience was horrible. Never again will we stay there during the holiday season. There were no parking space guaranteed, even for one slot for each guest with reservation. We expected a lot of good things from this hotel given that they ranked themselves a 4-star hotel. Unfortunately none of what we expected were met. I felt that we paid a lot from the kind of service that we have received from them. Their breakfast buffet is not even that good. I suggest that if you plan to book for a hotel during the christmas season please avoid booking at this hotel.
Reviewed January 02, 2016

Axil C. from Philippines
Families with older children
Stayed one night in December 2015
Good choice
Big rooms, nice staff, good location
It was very good. Rooms are big. Beds are big as well.
Reviewed January 02, 2016

Ma.Cristina N. from Philippines
Families with young children
Stayed one night in December 2015
Amazing and very accommodating staffs
Cleanliness, value for money and good services
Fantastic
Reviewed January 02, 2016

Carrina V. from Philippines
Families with older children
Stayed 2 nights in December 2015
value for money and location very accessible
The Fort Suite is very spacious, clean
The fort suite was spacious and the floor we were at was quiet. The service was slow
Reviewed January 02, 2016

SOON S. from South Korea
Groups
Stayed one night in December 2015
group tour
location/food/staff
Reviewed January 02, 2016

Michael A. from Philippines
Solo travelers
Stayed one night in December 2015
Great place to stay
First, location second, very secure and safe place and lastly, price is a great value
Perfect!!
Reviewed January 01, 2016

Anna F. from Philippines
Business travelers
Stayed 2 nights in December 2015
Comfotable stay
Large room, comfy bed and ok staff
Been staying here several times, will definitely come back
Reviewed December 31, 2015

Alma A. from Philippines
Families with young children
Stayed one night in December 2014
Not going back again
Location is superb
We stayed here last year (Dec 2014) to celebrate the eve of New Year. The location is superb since it sits at the center of BGC, close to shopping/dining establishments. However we were very disappointed with their breakfast buffet the following morning (Jan 1, 2015) there was a very long queue and they did not refill the food (talk about no bacon for your first breakfast of the year). We are not going back to this hotel anymore. They were not able to manage the surge of people during that period.
Reviewed December 31, 2015

Ana V. from Philippines
Families with young children
Stayed one night in December 2015
F1 hotel
Spacious room, comfy bed and pillows and superb location
Our family loved staying at F1 hotel!we will surely be back :)
Reviewed December 30, 2015