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Recent customer comments

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Very good

based on 3088 reviews
  • Cleanliness 7.9
  • Facilities 6.7
  • Location 8.6
  • Room Comfort/Standard 8.1
  • Service 7.9
  • Value for money 7.5
  • Food/Dining 7.3
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Maria Y.
December 14, 2015
Strategically situated to awesome places.
The location, the staff, dining area

Watson S.
December 14, 2015
Good location, Nice Room, but lack of employee
Affordable price, Good location, Clean and Comfortable room
The location is one of the best near Bonifacio High Street. The price is quite affordable. We got upgrade to suit room which is awesome and roomy. The room is clean and comfortable with some minor marks on the wall and floor. Free parking included. Overall, it was a nice stay and we would like to comeback if the things below could be improved. It either looks like they are lacking of man power or we were there at the peak period. It was taken 30mins for us to wait in line for check in. The lobby (5th floor) was crowded and I hear a women beside me complaining as if she is in a market. The front desk didn't take long time to process my check in. It looks like the hotel did not prepare and have enough people to handle for the 2-3pm check in - check out time. The food at the hotel was on par with 3 stars hotel. The breakfast was crowded with again lack of people although I think there are many already but seem many staffs lost their direction which result in their service is not quite impromptu. It felt like zombies try to survive in that breakfast buffet and the staffs barely handle to repel the troops of zombie once again (at the end of the buffet it seems like many staffs were sweating). lastly, it takes quite some time for the elevators to arrive, may be because it connects the underground parking and hotel rooms and condos above altogether.

Edwrad P.
December 13, 2015
Accessible, friendly staff, good food
Room, location, food, staff
Highly recommended hotel.

Brian J.
United States
December 13, 2015
really looking tired
location, location, location

Brian J.
United States
December 13, 2015
super basic needs upgrade
proximity to High Street, other restaurants, and Bonifacio in general

William G.
United Kingdom
December 13, 2015
Room, location & free breakfast
The room itself was nice but was disappointed by the lack of effort put in by the staff. I notified the hotel that I was proposing to my girlfriend and they said they would provide a cake and arrange a special dinner for us. Neither of these were provided. Some of the staff in the hotel were rude as well.

Thomas L.
United States
December 11, 2015
Very pleased.
Wonderfully comfortable bed..... dedicated, diligent staff.....great location!
After several days in the provinces, we felt like we were immersed in luxury! The location was perfect for our needs and the attentive staff was an added blessing.

leni M.
December 09, 2015
Comfort at affordable prize
Big room, comfortable bed, good location

Jan F.
December 09, 2015
Breakfast, staff, service
Stay was fine. However the prices in the pool bar are too high compared to bars and restaurants in the surroundings.

December 09, 2015
F1 stay
Location, room size, value for money