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Recent customer comments

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Very good

based on 3068 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 6.6
  • Location 8.6
  • Room Comfort/Standard 8.1
  • Service 7.9
  • Value for Money 7.5
  • Food/Dining 7.3

Harris C.
November 17, 2015
good rooms and food
big room, nice breakfast, near the boni high street
great, the room was spacious

Walter Z.
November 16, 2015
F1 Hotel Staycation
Breakfast, Location, Accessibility
It was pleasant but room service was very slow to accommodate our needs. For a 4-star hotel it feels like the hotel is understaffed.

allan A.
November 16, 2015
f1 so convenient
accesible, convenient, affordable

Chee H.
November 16, 2015
Good Locotion & buffet breakfast but tricky lift
good location, spacious room, good buffet breakfast
Everything is good except the lift is problematic as sometime it did recognize my Room Access Card.

debbie P.
November 15, 2015
4 star Hotel overrated expectations not met.
Okay, location wise was superb and convinient. Staff are friendly .
It was a short trip and 3 nights stay. Honestly my expectation was a bit high having rated as a 4 star hotel. The hotel room was not clean. Especially the rest room/ Toilet. Don't u used any cleaning stuff at all? The glass windows are full smudge and dust. I don't know what the housekeeping Supervisor is doing but I'm really disappointed. For 3 days no one change my bed lines. Someone came "clean" my room but definitely this person is Not doing her/his job at all. Food. In fact my only wish is to see a variety of FRESH fruits. Especially it's a tropical country . All I got and I've eaten is canned fruits of Pineapple, canned fruits of peach. Is ist difficult to serve Fresh fruits or too expensive to have it in a Buffet??? On my brighter side, the location is excellent. I've been walking back & forth around the are . It's really convinient. Without having stuck in traffic jam.

Edna P.
November 12, 2015
room is big, new building, pool
Our stay was nice the children had fun BUT I GOT IRRITATED DURING OUR CHECK IN AT THE FRONT DESK THE STAFF NAME MS MARY WAS SO RUDE i've transfered to other counter for check in, Ms Athena entertained us. I requested for evaluation form to air out my complain. After accomplishing I asked who's their manager & I want to personally hand the form I was very shocked to learned that Ms Mary is their manager, how this Hotel gets a manager doesn't know the proper approch to a guest very disapointing. I even told her I'm celebrating my birthday here & you welcome me with your bad attitude. Sorry but i think i will not come back to this hotel or even recommend to friends. Thank you.

Marcel W.
November 10, 2015
Fully meets expectation
Breakfast buffet, Pool area, good location
Good: The room is nicely designed and large enough. It's very clean and everything works as expected (this is often not guaranteed in other hotels in the Philippines...). The personnel is very helpful. I had a great stay. What could be better: Sometimes you need to wait quite long for an elevator car. And adjusting the water temperature of the shower was a game of luck.

November 08, 2015
An affordable hotel in BCG
1. It is in the middle of BCG, near to high streets and many restaurant, 2. Near many office, 3. Staff are friendly
The stay was very comfortable. It is near the office where I need to go to work. Moreover, in the evening, there are many excellent restaurant and eateries in areas nearby.

Rolf S.
United States
November 06, 2015
One of best Hotels I have stayed in
Good sized and well equipped rooms
Very friendly and accommodating staff. Great breakfast buffet. Very good and helpful staff.

Richard T.
United Kingdom
November 06, 2015
ex ellence
staff clean access