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Recent customer comments

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Very good



based on 3068 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 6.6
  • Location 8.6
  • Room Comfort/Standard 8.1
  • Service 7.9
  • Value for Money 7.5
  • Food/Dining 7.3

Valentin L.
Philippines
October 02, 2015
Average
Nice location, breakfast was satisfactory

Ergen S.
Croatia
October 02, 2015
Trip
Location
Satisfying

Su O.
Malaysia
September 30, 2015
Clean, Modern and good location hotel
Clean, Modern and good location hotel
Overall experience was good, the room is clean and the bed is spacious enough.

Jorge C.
Philippines
September 30, 2015
Still as good as I remember
Rooms, location, food
Had an excellent stay with my wife. The rooms we got were larger than expected. It was clean and well-maintained. Everything was in proper working order. Excellent service and food, as usual. Located at the heart of BGC, with a whole lot of restaurants within a fifteen-minute walk. A bit pricey, but you do get your money's worth.

Neville T.
United Kingdom
September 29, 2015
Will not be going back
Breakfast, location,
*We ordered a twin double beds room for 3 people and got a king size bed instead. We rang to inform them, they said they are going to look into it but never came back to us. In the end we rang them to say that we will just accept it as we were worn out and ready to retire. * there was cockroach infestation we saw them in the bathroom, and staff left a note to say so, they have infestation management everyday. * hinge in the wardrobe was broken so it wasn't closing and light in the wardrobe is always on, we had to put our luggage to close it light still on. * bathroom wall tiles were painted and peeling off, floor tiles were loose, very dangerous if you don't realise. I gave staff 3 stars because of the lack of communication when we enquired about the wrong room but that is mainly the reception not the waiting staff For a practically new hotel, the standard maintenance is sadly lacking

Prince V.
Philippines
September 27, 2015
Great
Location. Price. Food.
Excellent.

Joyce G.
Philippines
September 27, 2015
Good stay
- quality of the room, value for money, location is bery good

mary V.
Philippines
September 26, 2015
perfect location
Location, spacious rooms, good service
Very satisfied

Paul J.
Philippines
September 26, 2015
Elevator
Location and the Kenneth Cobonpue furniture
it was good. But the elevator was so slow.

Lady B.
Philippines
September 25, 2015
Gorgeous room
Cleanliness, spacious room, friendly staff