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Recent customer comments

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Very good

based on 3088 reviews
  • Cleanliness 7.9
  • Facilities 6.7
  • Location 8.6
  • Room Comfort/Standard 8.1
  • Service 7.9
  • Value for money 7.5
  • Food/Dining 7.3

June 07, 2015
good ;location
nice room and location
its ok...nice room and location

Analisa L.
June 07, 2015
Excellent service
huge room for a family
Lots of fun

John P.
United States
June 05, 2015
Great location & service
Location, amenities and decor
Plus, wifi was fast, ubiquitous and consistent. Beautiful pool area. Strngly recommend it. I am glad to have stayed at F1. It appeals to locals and foreigners alike.

Almira O.
June 03, 2015
Location, proximity to recreational areas

John A.
June 02, 2015
Worse Wifi experienced
Location only
Not for business travelers as the wifi does not work.

Paul C.
June 01, 2015
great hotel
location, room, modern
It was nice. Hotel is pretty big for a deluxe room. Great modern look. Bad points are the staff, when we entered the room it smells like cigarette smoke, we immediately called the staff and they said they are going up to spray, but they never did. We called if we could get a pitcher of water to drink. And they said they could only provide one glass. These guys are not there to make you feel at home I presume.

Ana C.
United States
June 01, 2015
Worse stay ever
This place was awful. Bad location (unless you are going to be at St. Luke's) Dark rooms, the pool was slimmy, the decks were wet (and one of my kids slipped and fell), the buffet was crowded, food was never replenished, water and juices were never replenished, service at the restaurant was horrible. Wouldn't go back there. Stay at the Seda if you need to stay in BGC. Hurry up Shang-BGC!

Anna S.
May 31, 2015
Great Stay Within the City
1. room comfort 2. the breakfast buffet 3. the location
Our stay was very very pleasant. Our room was very spacious. The staff was courteous and the service was quick. The breakfast buffet was delicious! Don't mind coming back again and again.

Melly T.
United States
May 27, 2015
Toiletries should be replenished on a daily basis
It's close proximity to shopping malls and entertainments is tops. The free breakfast is excellent in prep and thavariety of food served is just outstanding.
Very content, will recommend to friends. We love walking down 7th ave. to check out restaurants and malls just like New York. Safer and cleaner than New York. I felt very safe in the area. Will stay in the hotel the next chance we are at BGC

Meryem C.
May 27, 2015
Perfect location but overpriced!
Location & Staff
I always have a decent stay at F1. The location is perfect for my business meeting (I can just walk). It is safe and convenient for business lunches and diners. The staff is lovely. The food is very average, especially the room service!