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Recent customer comments

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Very good

based on 3085 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 6.7
  • Location 8.6
  • Room Comfort/Standard 8.1
  • Service 7.9
  • Value for Money 7.5
  • Food/Dining 7.3
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Jasmine L.
February 25, 2015
Great location
Very near to High Street, friendly staff, big room
Well within BGC which makes going out land staying out late very convenient. The only problem was that there were small cockroaches in the hallway (and maybe in the room?). The elevators took forever to come and they only go certain floors.

Kenneth V.
February 24, 2015
Good and some bad
Location, food, bad on making sure you don't get overcharge by taxi outside the hotel.
All was good except for the part where the hotel staff doesn't give you the taxi details on paper when you ride the taxi and the taxi doesn't use the meter and charge you php400 for the fare from hotel to the airport. Compared to other hotels, f1 doesn't provide the extra effort for your well being. Careful when taking a cab from the hotel. Cause the taxi drivers will take advantage when you are a tourist.

February 23, 2015
Buffet was sizeable fairly close to the airport about 20-30 min with the crazy traffic
It was a good stay they really overcharge for airport pickup but it was very nice to have someone waiting for us ready to go.

grace O.
February 23, 2015
staff was very courteous...upgraded to suite
staff, food and service was good
We were happy to have the experience

Joely M.
February 23, 2015
Great hotel in a great location!
location, breakfast and staff

February 23, 2015
Location. Staffs. Service
From the staffs. To the services. The food. The rooms. It was all great

Christian Y.
February 22, 2015
Thumbs up!
Location, Location and Location

Shyr T.
United States
February 22, 2015
The laundry service is too expensive
room location and security
over price in laundry service , it is price by the piece depending on what garment. Airport pickup was a no show when we arrived , so we had to take taxi on our own to the hotel. Very good location around shopping area. Housekeeping is very fast in servicing.

Matthew C.
February 22, 2015
Worst Staff
Terrible. The staff here are very rude for a 4 star hotel I would expect more. Aside from the location this hotel is one of the worst hotels I have been at. Ended up leaving the hotel before my stay was finished.

February 21, 2015
Great budget hotel
Location, value, staff
Great overnight stay. Staff are friendly and check in/out was quick. The only negative thing I can comment on is the lifts. They take a long time especially if you are on a very high floor. Patience is definitely required. Lots of options for breakfast, good comfortable room for short stays and location is excellent as it is walking distance to the shops and restaurants. I would recommend this hotel to anyone looking for a good value hotel within The Fort.