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Recent customer comments

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Very good



based on 3085 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 6.7
  • Location 8.6
  • Room Comfort/Standard 8.1
  • Service 7.9
  • Value for Money 7.5
  • Food/Dining 7.3

Valerie P.
France
August 10, 2016
Very pleasant stay
Great hotel/facilities in a safe area with loads of nice restaurants/bars/shops.

NORMA L.
Philippines
July 30, 2016
Perfect location for my purpose
Good lication

suzanne M.
United States
July 29, 2016
Weekend staycation
The staff were very kind and helpful. The pools were fun for the kids. Could use some tlc on the cleanliness aspect. Some stained furnitures and lots of smudges/dirt on walls, doors, mirrors with old wear stains, made the place feel less clean,The main part of the room was clean enough, but it just made me feel like it wasn't because of the things I mentioned. Also, I thought the room was very dark.

Chieh R.
Taiwan
July 27, 2016
Great value for a hotel located in the BGC area.
Room is good size, but sound insulation not so good

patrick L.
Malaysia
July 27, 2016
Crappy Internet and Lifts
The Lifts are terrible. Residence floor are not accessible on certain lifts and no signs to tell you so. The internet is also crappy. Every single stay with F1 me and my colleagues experience crappy internet connection. If it's not for it's location, I'll recommend you stay somewhere else.

manlyn V.
Philippines
July 25, 2016
clean and big
Very good👌🏻👌🏻

Genki I.
Japan
July 25, 2016
Good location
Excellent location. Breakfast is good. Bed is confortable. But Lift is too slow.

Benjamin O.
United States
July 23, 2016
Decent price in an overpriced horrible Manila market.
Hotel is ok as far as decor in the room. My room had a bad smell mostly always. The elevators are the worst I've ever seen. From the set up of the buttons to the elevator opens, then immediately closes and it's gone. Also a very long wait to get on the elevator even when it seems nobody else is there. Buffet is decent. Chef is the greatest thing they have going in the buffet. He's one of a few people really working hard and trying to make a pleasent experience for everyone. Staff is nice everywhere in the hotel. Housekeeping is overworked and have a lot to do as it takes a long time to get your room cleaned.

BRIGITTE F.
Philippines
July 22, 2016
Power Outage
Booked the hotel and checked in on my birthday. The hotel experienced power outage and power tripping intermitently and it happened all day since check in at 11am before they decided to transfer us to another room at 4pm. At 9pm, the new room also lost power so it was total darkness with some of my visitors in the room. The staff said that there was something wrong with the generator. For an establishment at Central BGC, my excellent impression from F1 Suites to F1 Hotel went down bcos the hotel did not foresee the need to have a back up generator so that their guests will not be inconvenienced. The staffs were very accommodating. Its the facility that was disappointing. I also used the gym and some were out of order too. Perhaps the Management should focus on improving on all these.

Ma S.
Philippines
July 21, 2016
Lousy housekeeping service
Whenever I go to manila I stay in this hotel because of its location but I have never ask for any housekeeping assistance except for this stay. I asked for additional pillows since i wasn't feeling well and their present pillow felt like there were some balls inside. I asked around 5pm followed it up until 12 midnigh but it never came. They could just have been honest enough to say they no longer have available pillows and I would understand. I will never stay in this hotel again.