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2015
Excellent 8.7
Based on 2379 reviews

Recent customer comments

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Excellent



based on 2379 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.6
  • Location 9.3
  • Room Comfort/Standard 8.9
  • Staff Performance 8.8
  • Value for Money 8.1
  • Food/Dining 7.9

7 Ong-on W.
Thailand
August 18, 2015
good
clean near MRT

8 Kang E.
Singapore
August 17, 2015
recommend to stay
Good location, good customer service
Everything is good except the pillow is too soft.

7.7 YIU L.
China
August 16, 2015
GOOD LOCATION
GOOD LOCATION, BIG ROOM, CLEANLINESS
THE ROOM OF SOUTH TOWER A BIT OLD

8.7 YIU L.
China
August 16, 2015
TOTALLY IS BETTER
GOOD LOCATION, CLEANLINESS AND MODERN ROOM IN NORTH TOWER
GOOD

8.7 KENT L.
Singapore
August 15, 2015
Good overall
Convenient and good service
It was a great stay over the national day weekend. This was my first stay at this hotel. I have no complaint with the hotel except that I am surprised that the regular executive rooms do not have a bath tub and I had to upgrade to a Signature executive room in order to have a bath tub. The bath tub and bath room was small compared to other five star hotels.

9.7 Yulea X.
Singapore
August 14, 2015
Best hotel for comfort and spaciouness
Comfortable Bed and Furniture, Spacious Bathroom, Good In-Room Amenities,
Although the Faurmont has existed for some time previously being Westin, it is well maintained, the benefits is the large room as compared with newer hotels. Also the room design and furnishings are better quality. Its one of the most comfortable hotels in the city center.

8.3 Chin W.
Hong Kong
August 12, 2015
Nice service
Staff are nice and friendly

4.7 duane A.
Australia
August 12, 2015
Very average hotel
When a supposed five star hotel can't provide free wifi in your room, at the room tariffs they charge you have to ask yourself what is this hotel thinking? Upon check in we were told we had free access to two newspapers that could be accessed on line only to discover that Internet access is required in your room at an addition charge of $18 plus plus to read the free newspapers ?? Give me a break. To their credit though when we pointed this out we were given free internet access. My main point is in Singapore almost every restaurant, shopping mall, coffee shop and even budget hotels provide free wifi. Why can't a supposed five star hotel provide this basic service?

8 ZULIAWATI S.
Singapore
August 12, 2015
Spacious room a bonus!
Spacious room, attached public transport, kind and smiley staff

8.3 Cheuk C.
Hong Kong
August 09, 2015
Nice Stay
Location, room condition, service
Very convenience location next to city hall mrt. You can go everywhere easily. You can walk to sands hotel and garden by the bay along the sea side. Very nice hotel.