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Fairmont Singapore

80 Bras Basah Road , Marina Bay, Singapore 189560 (Show on map)

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Fairmont Singapore Singapore - Meeting Room Fairmont Singapore Singapore - Ballroom Fairmont Singapore Singapore - Meeting Room Fairmont Singapore Singapore - Ballroom Fairmont Singapore Singapore - Ballroom Fairmont Singapore Singapore - Fairmont Premier Room Fairmont Singapore Singapore - Lobby
Area: Marina Bay Number of Rooms: 769

Recent customer reviews

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Fantastic

8.6

based on
1592 reviews

Value for Money
8.0
Location
9.3
Staff Performance
8.8
Hotel Condition/Cleanliness
8.8
Room Comfort/Standard
8.8
Food/Dining
7.9
All reviews (1592)
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Melville W. Solo travelers Singapore, September 28, 2013
Not to my expectation and not value for money

Only 2 things. Centralise location, Lots of variety for foods from basement
5
My stay in Fairmount did not turns out to my expectation. I was initially given this room 1316 at the North Tower and the room layout turned out completedly different from the image posted to the website and for which I have booked for. Upon entering the room, I was displeased with a smell residue in the room. After my feedback to the front desk, I was next assigned to a newer room 2006 which is slightly better but the room is so chilled even without air conditioning being switched on. The room layout is the same except the colour is differnt. The carpet definitely need shampooing as there's patches. The only comfort I rec'd is that there's no smell. Front desk officer / reception should be more attentive and be more proactive in providing infomation. During my conversation with the front desk, I have informed her that I do not have luggage, only carrying a small bag which I will bring to room 2006 myself, all the officer need to do is to arrange someone to deliver the new set of key to me instead of going up and down. But even that it took a long while to act on it. Also, I was not informed that the North Tower elevator do not stop at level 6 where the SPA is. I have to go down to level 1 lobby and walk over to the South Tower and take a elevator up to level 6 in order to enjoy the SPA. Not just that, wifi password should be provided upon checking in instead I have to call and asked for it. In all, I took approximately about 50 mins for my check in and placed my bag in the room successfully. The next unhappiness arises when I left an envelope for a friend to self-collect at the hotel concerige counter. After providing him the info of my room nos. and their system reflects on screen that I have just checked out. which I was puzzled as I only just managed to check in. It appears to me that their systems needs to be upgraded or servicing.
Jenny J. Couples Indonesia, September 27, 2013
Comfortable bed

Room size, large bathroom, very very comfy bedding
8.3
It was my second visit, I really like the bedding and the toiletries. Nice staff, even to the doormen. It's bout the parking, my friend stayover and it was charged $30 for a night, this is the only thing I don't like, cos all 5 stars hotel don't have this kinda practice.
Wong N. Families with older children Hong Kong, September 26, 2013
Good location

Nice view, shopping mall near by, large room size
7.7
Room view is nice, swimming pool is large enough. Shopping mall is just downstairs.
Douglas K. Couples United Kingdom, September 25, 2013
Well worth the experience

3 things do not do the hotel justice
10
Awesome, a very friendly and exemplary hotel, well worth the money, would recommend this hotel to anyone.
Darren R. Business travelers United Kingdom, September 18, 2013
Functional Fairmont

1- location 2- restaurants 3- mall access
6.3
Pretty good, except for the renovations within the North Tower. Whilst these are required, it would perhaps have been prudent for paying guests not to have to hear these on the weekend. I was trying to work in my room and the noise of power tools was having a negative impact on this. After calling to 'complain' a few times, I was moved to a room in the South Tower- which was much quieter!
Jerry L. Families with older children Indonesia, September 12, 2013
Excellent, large luxury room with huge bathroom

Large and luxury room, great wide variety off buffet breakfast, located above luxury shopping mall
9.7
Excellent. Impressed with the deluxe room. A luxury and modern large room that looks like a junior suit room in other hotels I have stayed. Equipped with 2 large screenTVs with nice Bose sound system. Excellent huge bathroom.
Hendra S. Business travelers Indonesia, September 10, 2013
the room is comfortable and close to amenities

centrally loaceted, linked to many public transport and shopping just annexe to hotel
8.7
stay was comfortable in a clean and relax environment. Unfortunately the hotel was full and I am not able to extend another day of stay at the hotel.
Kusumo A. Families with young children Indonesia, September 9, 2013
Comfortable and Convenient

centrally located, nice restaurants, close to major attractions
8
We were upgraded to their Signature room. Great comfortable room!
Tawfiq K. Couples United Kingdom, September 8, 2013
Very good as always..

Location, staff, room size
9.3
Excellent. The hotel is undergoing some renovations in the lobby area but this did not seem to disrupt the normal operation and service in the public areas. The room decorations are a little dated but very well maintained and always spotless. Service as always efficient and pleasant.
Bradley M. Solo travelers Australia, September 4, 2013
One of the worst experiences in a hotel

This was a very poor experience
5.7
Terrible - I would never ever go back. The power sockets didn't work properly, the internet was so slow it was unusable. Shame on Agoda for not flagging that construction was underway in the hotel. When I arrived the power for the hotel was out and people were being checked in by staff with torches... seriously :-(.

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Fairmont Singapore SingaporeFairmont Singapore Singapore - Hotel ExteriorFairmont Singapore Singapore - Deluxe Harbour View Fairmont Singapore Singapore - Signature Executive RoomFairmont Singapore Singapore - Signature Executive RoomFairmont Singapore Singapore - Fairmont Premier TwinFairmont Singapore Singapore - Fairmont PremierFairmont Singapore Singapore - Fairmont Premier BathroomFairmont Singapore Singapore - Deluxe RoomFairmont Singapore Singapore - Executive Club RoomFairmont Singapore Singapore - Executive Club RoomFairmont Singapore Singapore - Plaza View SuiteFairmont Singapore Singapore - Swimming PoolFairmont Singapore Singapore - Fitness RoomFairmont Singapore Singapore - SpaFairmont Singapore Singapore - SzeChuan Fairmont Singapore Singapore - RestaurantFairmont Singapore Singapore - Meeting RoomFairmont Singapore Singapore - BallroomFairmont Singapore Singapore - Meeting RoomFairmont Singapore Singapore - BallroomFairmont Singapore Singapore - BallroomFairmont Singapore Singapore - Fairmont Premier RoomFairmont Singapore Singapore - Lobby

Customer Reviews - Fairmont Singapore, Singapore

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