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Fairmont Singapore

80 Bras Basah Road , Marina Bay, Singapore 189560

Recent customer reviews

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Excellent

8.6

based on
2229 reviews

1795 reviews in English

Value for Money
8.0
Location
9.3
Staff Performance
8.8
Hotel Condition/Cleanliness
8.9
Room Comfort/Standard
8.9
Food/Dining
7.9
All reviews (2229)
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Saajid B. Couples Canada, January 25, 2015
Great location but a few improvements can help

Location, Comfort, View
8
I had an enjoyable stay at the Fairmont. The hotel is in a great location with quick access to the MRT, shopping and walking distance from the Marina, the Arab quarters, and Little India. WiFi was not included (which I think should be for every hotel). However, we signed up to be a President Member and they reversed the charges. Concierge desk was very busy and so almost impossible to get through to over the phone. Speak with them in person. Toilet had a foul smell every so often. I wasn't there long enough to complain.
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Liza M. Families with older children Philippines, January 25, 2015
The room is small and not so relaxing.

Nice and helpful staff. Location is good
6
Not so relaxing. The room is very plain. It caters more to business travellers rather than a family staycation.
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Lie C. Families with older children Indonesia, January 20, 2015
my second home in singapore

location, friendly staffs, room condition
9.3
Fairmont is my family's fave hotel in singapore. Big room, amazing staffs ( porters, and staff guards), great locations. But there are few some lackings with the royal service and house keeping. The room wasnt clean around 3ish in the afternoon, we requested for someone to clean the refrigerator as we want to chill our food but nobody came. I hope you can improve in those area.
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Nurhafizah M. Groups Singapore, January 19, 2015
Awesome staycation!

room was spacious, good customer service and very conveniently located!
8.7
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Tan J. Solo travelers Singapore, January 19, 2015
Great Hotel in the Heart of Town

Location, Size of Room, Cleanlinesss
9.3
Great hotel with excellent service. Location is great and near to local attractions like Singapore Flyer.
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Cory P. Couples Canada, January 18, 2015
Excellent hotel, very comfortable and accomodating

Comfort, location, staff.
8.3
It was excellent, I had an upgrade to a room with a view, the staff were excellent and kind, the room was up to Fairmont high standards.
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Camellia C. Couples Singapore, January 18, 2015
Appalled that no complimen parking coupon is given

Still pretty bumped about the fact that the hotel doesn't offer complimentary parking. Will not return here for staycation again.
7.7
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Tang K. Couples Malaysia, January 17, 2015
Wonderful stay

Location, the view & service
8
A happy stay-cation to celebrate my BFF birthday. Arrangement on early check in for decoration & compliment cake are all perfect, just a little disappointed as premier room was actually don't have bathtub (but I thought there is, as it's available in deluxe room that I stayed for couple of times... Eventually we pay more for premier but don't have bathtub). The aircond, as reviewed by other travellers is expecting to be not that strong, but we woke up in the middle of the night as it is so warm.
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Sherley A. Groups Indonesia, January 17, 2015
Affordable 5-star hotel

Location, cleanliness, value for money
8
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Maxim A. Families with young children Russia, January 13, 2015
Best hotel in my life

Breakfast, kind personal, non feeling Asian style
10
I used to stay in many hotels in my life but this one is the best, me mr. Maxim, room 1601, I lived since 08.01-13.01! It was very nice! Delicious breakfast, really European personal by sole! Never compare with Thailand where no service...
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