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Excellent 8.7
Based on 2412 reviews

Recent customer comments

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based on 2412 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.7
  • Location 9.3
  • Room Comfort/Standard 8.9
  • Service 8.8
  • Value for Money 8.1
  • Food/Dining 7.9

Yasmeen H.
August 02, 2015
Great customer service, luxurious feel
Great staff, good food, comfort
The hotel lobby smells lovely. Staff are very attentive from the moment you approach the check-in counter. Check in was fast. I stayed in a premier room and it was big , very spacious. Comfortable bed and comfortable chairs. The toilet had a rain shower and was a good size too. I was a bit disappointed that there wasn't a bathtub though , as I had been under the impression that all premier rooms had a bathtub - in fact i believe the description of the premier too on agoda had let me to believe that. We ordered in-room dining and the food was delicious and even the servers were most pleasant, making conversation and just very friendly. Location is good - connected to a mall and with good connectivity. Love the hotel and would recommend.

Joaquim A.
August 02, 2015
Staff was very friendly. Rooms were clean too!
Staff was polite. Room very cosy and clean.

Chemayne M.
August 02, 2015
To the point
Comfort, value, location
Superb! We will be back

emma Y.
Hong Kong
July 31, 2015
a spacious room for a family of 4 adults
spa, staff, location
My dad got a birthday cake in the first morning we were at the hotel and we are really happy with the thoughtfulness of the staff. The spa is a must go place, the price is fair and the staff members are very sincere and helpful.

July 31, 2015
Best value hotel
Location, Service, Cleanliness.
Perfect. Nothing negative at all.

Triadi H.
July 29, 2015
Great hotel
Location is inside raffles mall, very convinient to get anything, close to MRT. Room is big, they even upgraded my room, amazing staff...

Hisham A.
Saudi Arabia
July 29, 2015
High standard service
Staff, Service and room

yong L.
South Korea
July 24, 2015
Good location
Clean, comfortable and kind staff
Excellent staff. Very happy with them.

yong L.
South Korea
July 24, 2015
Good location
Good location, comfortable and kind staff
Very excellent with very kind staff.

South Korea
July 23, 2015
always great
clean/ kind/ loation
it is always right. happy stay here