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2015
Excellent 8.7
Based on 2378 reviews

Recent customer comments

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Excellent



based on 2378 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.6
  • Location 9.3
  • Room Comfort/Standard 8.9
  • Staff Performance 8.8
  • Value for Money 8.1
  • Food/Dining 7.9

Urs G.
Switzerland
June 26, 2015
good hotel
fitness, pool, tennis
good

Danial H.
Singapore
June 22, 2015
Perfect stay
Staff performance, heavenly rooms and perfect location
This is my I don't know how many times stay in Fairmont. Staff performance is always great. They value you as their guest, whether new or returning. Despite the number of years since the hotel was built, it is still well maintained, clean and comfortable. Always a perfect stay for me each time.

Danial H.
Singapore
June 22, 2015
Perfect stay
Perfect location, price suitability and comfortable
Staff performance was great, make you feel welcome. Hotel is well maintained, clean and comfortable. Always a perfect stay for me each time.

Handoyo R.
Indonesia
June 20, 2015
location near mall n mrt st with readonable price
spacious room, location, cleanliness
We are very enjoy and satisfied

Ignatius W.
United States
June 18, 2015
Wonderful Hotel
Location, Room size, service.
Very nice.

Huong N.
Vietnam
June 17, 2015
Hotel
Location. Room, Romantic
1 night only

Tay P.
Singapore
June 17, 2015
Staycation
Location , clean
It was a weekend staycation . We booked a premier room according to website which show that therw is a day couch but upon check in there isn't . Check with counter they said it was an old wing . Think the website sh state clearly as it does make a difference for us to laze in on a weekend .

Jessica C.
Singapore
June 11, 2015
Service glitch
Location, comfortable and clean rooms
The day before my day of check-in, I went down to the hotel itself to store my own helium balloons with the guest services. I specifically indicated to the guest services AND the front office that I would like the balloons to be placed in the room prior to our arrival as we wanted to give the child a surprise. Upon arrival at the room, we noticed that the balloons were not in the room and i had to call down for them to bring it up. After checking with the front desk, they mentioned that there was a miscommunication breakdown this the balloons were not placed in the room. I used to work in a 4 star hotel and such requests are a piece of cake and they are unable to do such a simple task given that they are a 5 star hotel. Disappointed.

Endang K.
Indonesia
June 10, 2015
Best Value Hotel in Singapore
Easy Access to MRT, Big Room, Reasonable Price
Love it Love it, would love to stay there again

Raymon W.
Indonesia
June 08, 2015
Good Location
City Hall MRT just below hotel. Shopping mall connected to hotel. Plenty of dining options within walking distance.