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Excellent 8.7
Based on 2405 reviews

Recent customer comments

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based on 2405 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.6
  • Location 9.3
  • Room Comfort/Standard 8.9
  • Service 8.8
  • Value for Money 8.1
  • Food/Dining 7.9

Raymon W.
June 30, 2016
Good Location
City Hall MRT just below hotel. Shopping mall connected to hotel. Plenty of dining options within walking distance.

Hwee L.
June 29, 2016
Comfortable stay and great harbour view
Definitely great stay! Comfy beddings and spacious room, spacious toilet! Separate shower from the bath tub well thought through about keeping the bath tub clean. Sink was a bit high for younger kids to reach. If can provide step up chairs in the toilet would be great.

jakrapop W.
June 28, 2016
Great for price we paid
request high floor but need to pay for up grade we come back 3.30 pm house keeping did not clean the room yet we have to wait 25 minute but location ok staff friendly

Jaruchat S.
June 26, 2016
Nice hotel centrally located
Convenient location, next to City Hall MRT and connected to shopping mall

Budiman A.
June 26, 2016
The best hotel in town, Good for travelling with family
Eccelent location with good facilities, near shopping centre and mrt station

Archie G.
June 24, 2016
Great location and staff!
Friendly staff from Concierge to the front desk. Will stay there again in the future.

Torben B.
June 23, 2016
Nice Hotel. Staff took care of our luggage issues and is very friendly. Breakfast was very enjoyable with nice food selection and quality. Will come back!

annie O.
June 23, 2016
Friendly staff and convenient location
We staycation for celebrate fren's birthday. So surprise that hotel complimentary us a small cake for my fren. The cake is nice.. when we call for roomservice, their action on it also very fast.will come again...location is just few min walk frm city hall mrt.

Oliver A.
United Kingdom
June 22, 2016
nice stay
all good...

Hsin-Hsin Y.
June 22, 2016
Location is good and connect with Raffles city mall, very easy to get food and shops around. City Hall station is just next to it. The bed is very comfortable and big enough for us to stay with child. I will love to go back and stay again next time.