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Excellent 8.7
Based on 2378 reviews

Recent customer comments

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based on 2378 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.6
  • Location 9.3
  • Room Comfort/Standard 8.9
  • Staff Performance 8.8
  • Value for Money 8.1
  • Food/Dining 7.9

9.3 Grant F.
United States
May 24, 2015
Excellent room for good value
Location, room quality, helpful staff
Very good. Location and room quality were excellent. Great view of downtown and harbor. Agoda price was very good. The only element not quite up to par with other 5 star hotels is the lobby, which is a bit small and not terribly elegant.

9.3 Ana C.
May 20, 2015
proximity to the shopping center, supermarket and eating places were the top 3 best things .
It is always pleasant to be at the Fairmont Hotel. The staff are warm friendly and helpful. . They extend an extra mile always when seeking their help. We love the nespresso coffee in the room as well as their choices of tea.

10 Andrey G.
May 20, 2015
Excellent experience
Location, services and view
Great hotel with reasonable price, friendly staff. If someone does not like the food, there are lots of places to eat just downstairs.

8.7 Jacqueline H.
May 20, 2015
rooms are clean n nice. and location is good

9.3 Ebdzuanysyam I.
May 18, 2015
Good service
The Room, Facility n staff
My stay was excellent. Thank you to your staff name Miranda for making my experience the best!

9.3 KAREN L.
May 18, 2015
Relaxing getaway
location, friendly staff, cleanliness
The stay was great and the staff were very responsive and attentive to our needs. The location was awesome and it was really convenient.

4.3 Chun K.
Hong Kong
May 16, 2015
You be the judge
room condition is good
- asked for good view room, one facing another building was allocated - lift under maintenance - no shaver - fitness corner under maintenance - my surname was wrongly addressed by reception - took considerable of time to get back baggage at Reception

May 14, 2015
I had an excellent stay
Excellent bed comfort. Good room size . Good bathroom size

7.3 Norwani S.
May 14, 2015
Fairmont - comfort of home
Location, staff attentiveness and privacy
E X C E L L E N T is an understatement!!

9.3 Prem B.
May 12, 2015
it is a nice hotel, the only downside is if you are a smoker coz all the smoking rooms are located near the pool and it can get rather noisy during the weekends