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Excellent 8.7
Based on 2449 reviews

Recent customer comments

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based on 2449 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.6
  • Location 9.3
  • Room Comfort/Standard 8.9
  • Service 8.8
  • Value for Money 8.1
  • Food/Dining 7.9

Huong N. from Vietnam
Families with young children
Stayed one night in February 2015
Location. Room, Romantic
1 night only
Reviewed June 17, 2015

Tay P. from Singapore
Stayed one night in May 2015
Location , clean
It was a weekend staycation . We booked a premier room according to website which show that therw is a day couch but upon check in there isn't . Check with counter they said it was an old wing . Think the website sh state clearly as it does make a difference for us to laze in on a weekend .
Reviewed June 17, 2015

Jessica C. from Singapore
Families with young children
Stayed one night in June 2015
Service glitch
Location, comfortable and clean rooms
The day before my day of check-in, I went down to the hotel itself to store my own helium balloons with the guest services. I specifically indicated to the guest services AND the front office that I would like the balloons to be placed in the room prior to our arrival as we wanted to give the child a surprise. Upon arrival at the room, we noticed that the balloons were not in the room and i had to call down for them to bring it up. After checking with the front desk, they mentioned that there was a miscommunication breakdown this the balloons were not placed in the room. I used to work in a 4 star hotel and such requests are a piece of cake and they are unable to do such a simple task given that they are a 5 star hotel. Disappointed.
Reviewed June 11, 2015

Endang K. from Indonesia
Stayed 2 nights in December 2014
Best Value Hotel in Singapore
Easy Access to MRT, Big Room, Reasonable Price
Love it Love it, would love to stay there again
Reviewed June 10, 2015

Raymon W. from Indonesia
Families with young children
Stayed 2 nights in May 2015
Good Location
City Hall MRT just below hotel. Shopping mall connected to hotel. Plenty of dining options within walking distance.
Reviewed June 08, 2015

Camellia C. from Singapore
Stayed one night in January 2015
Appalled that no complimen parking coupon is given
Still pretty bumped about the fact that the hotel doesn't offer complimentary parking. Will not return here for staycation again.
Reviewed June 07, 2015

Budi B. from Indonesia
Families with older children
Stayed one night in November 2014
Best business hotel for vacation
food, friendlyness, care
very good
Reviewed June 07, 2015

Shirley N. from Hong Kong
Families with older children
Stayed 3 nights in May 2015
Amazing service!!
Service, service and service!!
Reviewed June 03, 2015

LANLAN C. from Taiwan
Stayed 2 nights in May 2015
Perfect hotel!!
Kind staff, nice facility and perfect view
Reviewed June 02, 2015

LIANY H. from Indonesia
Stayed one night in May 2015
Excellent location and convenient transportation
Very good location, very good transportation and very good foods
Simply wonderful.
Reviewed June 01, 2015