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Fairmont Singapore

80 Bras Basah Road , Marina Bay, Singapore 189560

Recent customer reviews

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Excellent

8.7

based on 2312 reviews

1857 reviews in English

Value for Money
8.0
Location
9.3
Staff Performance
8.8
Hotel Condition/Cleanliness
8.9
Room Comfort/Standard
8.9
Food/Dining
7.9
All reviews (2312)
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Gemma C. Business travelers Australia, March 14, 2016
Always a pleasure
6.3
another great stay, convenient location and excellent room standard.
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Rashidah M. Families with older children Singapore, March 14, 2016
satisfied guest.

Safe, confortable n wow !
9.7
Enjoyable !
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Hwee P. Groups Singapore, March 12, 2016
Good Location, Spacious room

Location, City View, spacious room
8.3
Reception service were polite, room was spacious, toilet and bathroom were space out so that was good. Having a nespresso machine provided in the room was a bonus when we yearn for a cup of coffee. We bought the room during agoda promo and perhaps thats why we were being given room at lower level with limited view but still we were able to have partial city view. TV channel were pretty limited for a 5-star hotel, and wifi is at chargeable rate unless you are their club member. TV was flat-screen with adjustable positioning but in older version. Bed was really comfortable, with all switches to the room at your finger tip right next to our bed (including the curtain controller with day & night curtain). Bathing amenities were good. Swimming was always full during afternoon till evening hence you could hardly find a sun-bathing deck available by the pool. Adult pool was at 1.8m so parents would have to make sure that their little ones doesn't jump into the wrong pool (children's pool is right next to the adult pool in the crowded pool area). No views available by the pool if that is what you were expecting. Overall, it was a comfortable stay if thats what you were looking for.
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Chua A. Business travelers Singapore, March 8, 2016
Too few option for TV entertainment

Room is big,clean & comfortable
7
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Fot L. Couples Singapore, March 6, 2016
My usual hotel in Singapore
5.3
Love this hotel for its location. Very easy to move around with MRT just at the door step. The shopping mall is just next door.
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Amarnani A. Business travelers India, March 1, 2016
Excellent
6.7
Will be visiting again on 10th of March.
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Nicholas T. Solo travelers United Kingdom, February 29, 2016
Good stay.

Location of MRT, Shopping mall, and Clarke Quay.
8.3
An enjoyable stay. Friendly staff. Great location. Disappointed not to be able to have a late check out, however use of a lounge was given which had a shower in. Did not use restaurants for breakfast or diner as I ate out so cannot comment on standard however I'm sure it would have been good.
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Andy L. Couples Singapore, February 29, 2016
Great Location

MRT station, Food Court & Shopping all under one roof. What else could you ask for
10
Great
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Nurin A. Business travelers Brunei Darussalam, February 28, 2016
Superb Sevice, Centre of town, Integated Mall

Superb Sevice, Centre of town, Integated Mall
10
All good. Superb warm service by the staff. Raffles City Mall is integrated. Just go to Lobby and enter via a glass door. Amenities available. Foodcourt and restaurants plenty at the mall. No need hotel breakfast.
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Howard F. Couples United Kingdom, February 24, 2016
What an exceptional experience

Service, location,Quality
10
this was one of the best hotels we have stayed in. we joined the presidents club to take advantage of the benefits offered and immediately received an upgrade and wifi. They even stored our luggage for us for a few hours on our return trip whilst waiting for our flight. A brilliant Customer care experience!
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