arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

2015
Excellent 8.7
Based on 2378 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 2378 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.6
  • Location 9.3
  • Room Comfort/Standard 8.9
  • Staff Performance 8.8
  • Value for Money 8.1
  • Food/Dining 7.9

9 lim S.
Singapore
December 24, 2014
awesome
clean, convenient and comfortable

10 Katsunobu O.
Japan
December 23, 2014
Almost perfect
Clean, quiet room, convenient location, mall in the base.
This hotel was almost perfecto for us for three nights. The person at the front desk was speedy and not jam. The internet was free and enough fast. If I say anything unsatisfied: no washing toilet, no weight measure.

10 Hyeong P.
Vietnam
December 22, 2014
wonderful experience
location, cleanliness, warm and cozy
I spent 2 nights at Faimont hotel and that was great time for me at Singapore. We booked the premium room in the North tower. We were arranged a room right at the corner of the tower and the room view was amazing and very private. It has a balcony with the city view, looked down Raffles hotel which is very beautiful at night. The room is newly renovated with luxury decoration and very spacious. And the staff were very nice, attentive and taking care of customers. The hotel location is great. Right beside the hotel is the City hall MRT - interchange station and a shopping mall with a lot of famous brand names. So it is very convenient for travelling and shopping. We spent one evening at the bar at the lobby of the hotel, and the cocktails there are also great, the bar was nice and cozy. We are totally satisfied with the time being there, and will return in the next time to Singapore.

9 Brandon V.
United States
December 22, 2014
Excellent
Comfortable room, good service, location

8.7 Aidan P.
Hong Kong
December 21, 2014
Very nice room
large room, beautiful view, nice staff
It was overall a great experience staying in a 5 star hotel. I am not much of a grand 5 stars hotel fans because they are always overrated. Yet the receptionist upon my first arrival was very nice and helpful. She upgraded us a room with a really nice city view. The room is very large and cozy. I think this hotel suits more to the Business trip type. As a family vacation I find this hotel a little too executive and less fun. Other than that it was a really great stay.

9.3 Christina C.
Singapore
December 21, 2014
5 star hotel
good service, security & spacious
Nice n comfortable

7.3 CHI C.
Hong Kong
December 20, 2014
Very good location and nice view
Nice view
Very good location and nice view

10 Siti Y.
Singapore
December 18, 2014
Great Stay!!
Room, Breakfast & Friendly Staff
Amazing! We love the room and the staff!

9 Bataa D.
Mongolia
December 17, 2014
nice hotel
food cleanliness
Had great vacation during christmas

8.3 Weijie L.
Singapore
December 15, 2014
Comfortable and Convenient Hotel
Fantastic room, on top of shopping mall, on top of MRT
The rooms were luxurious and comfortable. It is located within a shopping mall with many options for food and shopping. It is also on top of the MRT station which makes it convenient to go anywhere.