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Excellent 8.7
Based on 2410 reviews

Recent customer comments

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based on 2410 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.6
  • Location 9.3
  • Room Comfort/Standard 8.9
  • Service 8.8
  • Value for Money 8.1
  • Food/Dining 7.9

Hun L.
December 29, 2014
Nice room with good view
1) Strategic location 2) Clean room. comfortable bed 3) Good view at the balcony
I checked in to Fairmont in celebration of my wedding anniversary. And I get 2 pleasant surprises from the hotel. 1) Upgraded to an executive room, 2) getting card and chocolate and rose. Appreciate the nice gesture from the hotel.

Yuliawati S.
December 29, 2014
the location is the best
location, room, faacility
Very enjoyable

Raharyanto S.
December 29, 2014
great hotel
great location, easy to get all type of transport, easy to get food

Scherzando T.
December 28, 2014
location, ambiance and amenities

Luxi S.
December 28, 2014
Harbour-view rooms worth the upgrade
close to public transport, comfy bed, friendly staff
What I enjoyed the most during my stay at the Fairmont was the excellent service provided by the staff on check in and check out, professional, welcoming and with a smile. The location couldn't be better as it was located on top of an MRT station, so getting to and from the airport and around the city was a breeze. The room was spacious and had the bonus of a balcony. The only issue I had was the lighting. There were multiple lighting fixtures around, the desk lamp, the lounge lamp and the bedside lamps, but they didn't add up to more than little islands of warm golden glow that was nice if you just want to curl up in bed with a book, but if you wanted to really turn up the brightness, you couldn't. At night, when it was completely dark, it wasn't too bad, the worst was in the afternoon when it rained and there was no light coming through the window, the lighting fixtures in the room didn't do much to cut through the gloom. The bathroom on the other hand was very well lit. I wished housekeeping had been a bit more thorough as there were a few stray hairs in the tub. The bed was the most comfortable I ever slept in. I normally prefer a firm bed to one where you feel like you are sinking in a little, but this one was so incredibly pleasant to sleep on that I could have stayed in bed the whole day. For the bed alone I would gladly return to the Fairmont.

Zi L.
December 28, 2014
Very cozy comfy hotel and value for money
I love the royal service.. When u call to request for anything, they response swiftly and it's really great..
I enjoy the stay.. Love the room design v cozy and comfy.. Good service love it

December 28, 2014
best in spore
Big room size, all staff quickly attend my needs and great food
Superb! All luggages had been put in our room once after the room was ready without waiting for us to come back to the hotel. Great customer service for all staff and very friendly.

Leng W.
December 26, 2014
Excellent hotel
Spacious room, excellent location, helpful staff

Lim B.
December 24, 2014
facility, location, service

lim S.
December 24, 2014
clean, convenient and comfortable