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Excellent 8.7
Based on 2447 reviews

Recent customer comments

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based on 2447 reviews
  • Cleanliness 8.9
  • Facilities 8.6
  • Location 9.3
  • Room Comfort/Standard 8.9
  • Service 8.8
  • Value for money 8.1
  • Food/Dining 7.9

Jerry L.
December 03, 2014
Excellet hotel, excellent breakfast
Breakfast, room, staff

December 01, 2014
so far so good
location, staff, weather

so C.
December 01, 2014
service and room not enough light
service. location quite big room
Great.service clean only not enough light .

Joanna N.
December 01, 2014
Afforable and easy to get around
Location, Cleanliness and friendly staff
It was fantastic. The beds were comfortable, the location of the hotel is very convenient. The train station is just below, with both EW and NS line to bring you to most places. Raffles city has lots of food places and a supermarket, so dining isnt a problem.

Isabel C.
December 01, 2014
Great Hotel
It's not right at Marina Bay, but it's a ten minute walk; the room has an awesome view and us very spacious; staff is very friendly and helpful.
Great; I would definitely come back!

Serene L.
December 01, 2014
Refurbished Guestroom
location is very central; F&B options are great; service is always good
As usual the hospitality experience is great and food an beverage options always well received. Only element which was disappointing was the new guestroom refurbishment which could have been better and more deserving of a Fairmont property and as a new design, and the room sizes are large so design could have been much better

Leong M.
December 01, 2014
Hotel in a very good location
cleanliness, big and good location

Leong M.
November 30, 2014
Very pleasant stay in good location
Location . Cleanliness and spacious

Chen H.
November 29, 2014
Great Hotel with great location
Location, Spacious and Great Breakfast
It is a very good stay with good location but i could not get a late checkout for the stay. Overall good experience.

Jeremiah C.
November 28, 2014
Pleasant staycation
Location, nearby facilities, large room
Overall a pleasant weekend staycation, though was a bit disappointed to be given a smoking-level room though requested earlier on booking for a non-smoking room. Was told that there were no other available rooms and given the option to top up SGD50 for a harbourview room which we declined. The room was clean though it had some trace smoke smell.