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Fairmont Singapore

80 Bras Basah Road , Marina Bay, Singapore 189560

Recent customer reviews

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Excellent

8.7

based on 2337 reviews

1876 reviews in English

Value for Money
8.0
Location
9.3
Staff Performance
8.8
Hotel Condition/Cleanliness
8.9
Room Comfort/Standard
8.9
Food/Dining
7.9
All reviews (2337)
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John B. Business travelers Australia, July 21, 2014
Good if a little sterile

Location, view, bar
7.7
Cheeky asking top dollar for a room right above the basement carpark air vent fan. Could hear it very noticibly on the 18th floor! Charging for wifi when it is free everywhere in Singapore is a joke. Other than that a good 5star international standard experience, nothing great, nothing bad.
Arlene R. Families with young children United States of America, July 21, 2014
Not a 5star hotel

Location, Connected to a mall and MRT
6.3
Definitely NOT a 5 star hotel. Location is the only best part about this hotel. Don't stay here if you have children with you. The staff are not very friendly. I stood in front of the counter for a good 5 min, there was no customer in front of me and there were about 5-6 staff at the front counter. Not a single staff looked up to acknowledge me. I had to go up to the counter to get an assistance. The hotel is connected to a mall and MRT. I had an issue and was addressed immediately after I sent an e-mail to the hotel website.
Hui P. Families with older children Malaysia, July 21, 2014
A nice and safe hotel to stay

Good location to public transport-MRT. clean and comfortable room, friendly staff
8.3
A pleasant stay with friendly hotel staff all around. The only issue is no free Wi-fi service provided.Easy access to MRT.
Michelle H. Families with young children Hong Kong, July 20, 2014
Everything is fine except the air con

Convenient, easy and good view
6.7
the staff is nice! Everything is fine except the air con..
Milasari W. Families with young children Indonesia, July 20, 2014
perfect

Best Location, Great spacious room, great staffs
9
Adjeng A. Families with older children Indonesia, July 20, 2014
very cozy hotel in a good location

location, very cozy bed and very good ambiance
8.3
Very convenient
Hon K. Business travelers Malaysia, July 18, 2014
Quiet, clean and nice location

Quiet, fast internet and nice location
9.3
Zhang Y. Couples China, July 16, 2014
Good

The mattress is so comfortable
7
Peter G. Families with young children Indonesia, July 15, 2014
Superb location, luxury room

superb location, very good room design, good view
9.7
We stay in newly renovated room, the design was very good, room was spacious. But internet sometime off. Room service is a bit long. Location is superb and perfect for me, easy to go anywhere.
Damian W. Couples New Zealand, July 14, 2014
A lovely and very comfortable hotel room

Comfort, location, service
9
it was great
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